EMEA FM Director

CBRE Enterprise EMEA; London; On-site; GBP 70,000 - 110,000; Full time

Job summary

A leading company in the technology sector is seeking an EMEA Facility Management Director to oversee facility management services across multiple locations. This role involves managing a team, financial oversight, and fostering client relationships to enhance operational efficiency. The ideal candidate will have a relevant degree and significant experience in facility management, along with strong leadership and communication skills.

Qualifications

• Experience in facility management, preferably in a multinational environment.
• Fluent in English; proficiency in another European language is a plus.

Responsibilities

• Oversee operational execution of facility management services across EMEA.
• Manage a team, ensuring training, performance evaluations, and recruitment.
• Build and maintain partnerships with client’s Regional Leads.

Skills

Communication

Leadership

Negotiation

Influencing

Networking

Education

Bachelor's or Master's degree in facility management, real estate, or related field

Job description

For one of our major clients in the technology sector, we are looking for a communicative and customer-focused EMEA Facility Management Director.

About the Team:

Our client is a technology company that is changing the way the world thinks about transportation. They are building technology people use every day, such as heading home from work, getting a meal delivered from a favorite restaurant, or earning extra income. Our client is becoming part of the fabric of daily life, making cities safer, smarter, and more connected. They operate globally, energizing local economies and creating opportunities for millions of people worldwide. Their positive impact is tangible in the communities they serve, inspiring us to keep moving forward.

Global Workplace and Real Estate aims to create cost-effective, timely initiatives that enhance the employee experience and foster engaging workspaces in partnership with the business.

What will you do?

As the EMEA FM Director, you will oversee the operational execution of facility management services at client locations across EMEA. You will report directly to the Regional Account Director and collaborate with various departments within CBRE GWS and the client organization.

Your main responsibilities include:

1. Providing remote supervision to 7 employees, monitoring their training and development, conducting performance evaluations, coaching, and overseeing recruitment.
2. Ensuring consistent execution of facility management services across all EMEA locations.
3. Overseeing all financial activities related to the sub-region, including P&L performance and cost controls.
4. Building and maintaining strong partnerships with the client’s Regional Leads.
5. Generating cross-selling opportunities within other CBRE business lines.
6. Challenging and improving all aspects of cost and performance.
7. Demonstrating strategic planning capabilities.
8. Developing ongoing relationships with the client to understand their needs through effective relationship management.
9. Utilizing strong communication skills to establish proactive reporting and working styles aligned with client requirements.
10. Managing daily operational activities, including supplier management, technical services coordination, and facility services.
11. Acting as the key point of contact for all facility management matters.
12. Identifying opportunities for cost savings, continuous improvement, and innovation.
13. Reporting on KPIs and CPIs to measure and improve service performance.
14. Leading small projects within the client account and supporting other projects and tasks as needed.

The ideal candidate for this role has:

1. A bachelor's or master's degree in facility management, real estate, or a related field.
2. Experience in facility management, preferably in a multinational and operational environment.
3. Excellent influencing techniques at a senior level, strong negotiation skills, and effective networking abilities.
4. Excellent communication skills, with the ability to collaborate effectively with stakeholders.
5. Strong leadership skills, capable of working within a matrix organization.
6. A proactive attitude with the ability to work independently and make decisions.
7. Fluent English proficiency, both spoken and written; proficiency in another European language is a plus.