EMEA FM Director

CBRE; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading technology company is seeking an EMEA Facility Management Director to oversee facility management services across EMEA locations. The role involves operational execution, financial oversight, and relationship management, requiring strong leadership and communication skills. Ideal candidates will have a degree in facility management or real estate and experience in a multinational environment.

Qualifications

• Experience in facility management, preferably in a multinational environment.
• Fluent in English; proficiency in another European language is a plus.
• Proactive attitude with the ability to work independently.

Responsibilities

• Responsible for operational execution of facility management services.
• Overseeing financial activities and managing P&L performance.
• Developing relationships with clients and managing daily operational activities.

Skills

Leadership

Communication

Negotiation

Influencing Techniques

Networking

Education

Bachelor's or Master's degree in facility management, real estate, or a related field

Job description

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For one of our major clients in the technology sector, we are looking for a communicative and customer-focused EMEA Facility Management Director.

About the Team:

Our client is a technology company that is changing the way the world thinks about transportation. They are building technology people use every day. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, our client is becoming part of the fabric of daily life. They are making cities safer, smarter, and more connected. And they are doing it on a global scale, energizing local economies and bringing opportunity to millions of people around the world. Their positive impact is tangible in the communities they operate in, and that drives us to keep moving forward. Global Workplace and Real Estate strives to create cost-effective and timely execution of initiatives while partnering with the business to enhance the employee experience and foster thoughtful and engaging workspaces.

What will you do?

As the EMEA FM Director, you will be responsible for the operational execution of facility management services for the client locations in EMEA. You will report directly to the Regional Account Director and work closely with various departments within CBRE GWS and the client organization.

Your main responsibilities include:

1. Providing remote supervision to 7 employees. Monitor training and development, conduct performance evaluations and coaching, oversee recruitment and hiring.
2. Ensuring consistent execution of facility management services across all EMEA locations.
3. Overseeing all financial activities related to the sub-region, demonstrating commercial acumen.
4. Managing P&L performance and associated cost controls for the sub-region.
5. Establishing and maintaining strong partnerships with the client's Regional Leads.
6. Generating cross-selling opportunities within other lines of CBRE business.
7. Challenging and improving all aspects of cost and performance.
8. Demonstrating strategic planning capabilities.
9. Developing relationships with clients and their teams to understand their needs through effective relationship management.
10. Utilizing strong communication skills to establish proactive communication, reporting, and working styles in line with client requirements.
11. Managing daily operational activities, including supplier management, technical services coordination, and facility services.
12. Acting as the key point of contact for all facility management matters.
13. Identifying opportunities for cost savings, continuous improvement, and innovation.
14. Reporting on performance indicators (KPIs and CPIs) to measure and enhance service performance.
15. Leading small projects within the client account and supporting other projects and tasks as needed.

The ideal candidate for this role has:

• A bachelor's or master's degree in facility management, real estate, or a related field.
• Experience in facility management, preferably in a multinational and operational environment.
• Excellent influencing techniques at a senior level, strong negotiation skills, and effective networking abilities.
• Excellent communication skills and the ability to collaborate with various stakeholders.
• Strong leadership skills and experience working in a matrix organization.
• A proactive attitude with the ability to work independently and make decisions.
• Fluent in English, both spoken and written; proficiency in another European language is a plus.

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, superior outcomes across industries and geographies.

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