Restaurant General Manager

TN United Kingdom; United Kingdom; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a dynamic team as a Restaurant General Manager, where you will lead daily operations and empower your team to deliver exceptional customer experiences. This role offers the autonomy to manage your restaurant while focusing on key performance areas: People, Customers, Sales, and Profit. You'll cultivate a culture of excellence, driving business growth and ensuring a welcoming atmosphere for customers. With opportunities for flexible schedules and cross-training, this position is perfect for those passionate about the food service industry and eager to make a difference.

Benefits

Flexible schedules

Cross-training opportunities

Qualifications support

Qualifications

• Proven leadership experience in diverse sectors.
• Ability to manage day-to-day operations effectively.

Responsibilities

• Lead daily operations, ensuring a clean and welcoming environment.
• Provide exceptional customer service and solve problems promptly.
• Collaborate with team members to maintain high-quality standards.

Skills

Leadership

Customer Service

Team Coordination

Problem Solving

Effective Communication

Education

Experience in Management

Job description

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Restaurant General Manager, United Kingdom

Client: KFC

Location:

Job Category: Other

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EU work permit required:

Yes

Job Reference:

8d44762f97d4

Job Views:

13

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.

As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. When times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve:

• Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
• Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
• Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
• Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
• Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Be Original.

It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit, and sizzle to the restaurant floor, making every shift high-flying and high-frying.

We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger-lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we’ve got you covered.

There are all kinds of opportunities at KFC.

Who we are.

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger-lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us; to bring your energy, grit, spirit, and story.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Check out our website for more information about what life is like at KFC.

Neurodiverse? Our accessibility toolbar can support you when you apply.

UNITED BY THE BUCKET

At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger-lickin’ good. But our blend-over-bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.

If you need reasonable adjustments as part of your application or interview process, don’t hesitate to let us know.