Senior Loss Adjuster

TN United Kingdom; London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading company is seeking a Senior Loss Adjuster in London to manage complex loss claims. The role involves investigating claims, ensuring compliance, and providing exceptional customer service. Ideal candidates will have extensive knowledge of claims and excellent communication skills, with opportunities for career advancement.

Benefits

Car allowance

Pension

Performance-related bonus

Additional benefits

Qualifications

• Extensive knowledge of Major & Complex Loss claims.
• Excellent oral and written communication skills.
• Ability to work accurately under pressure.

Responsibilities

• Investigate and report on Major & Complex Loss claims.
• Maintain communication with clients and stakeholders.
• Adhere to contractual obligations and KPIs.

Skills

Communication

Integrity

IT proficiency

Teamwork

Pressure management

Education

ACILA qualification or working towards it

Job description

The job description provides a comprehensive overview of the Senior Loss Adjuster role, including responsibilities, requirements, and benefits. However, it can be improved for clarity and readability by refining the structure and ensuring consistent formatting. Here is a revised version:

Senior Loss Adjuster

Our client is seeking experienced Senior Loss Adjusters with a background in Liability and Property Damage claims.

Role Overview: You will leverage your technical expertise to proactively investigate complex loss claims, ensuring compliance with client standards and delivering exceptional customer service throughout the process.

Key Attributes: Demonstrate a commitment to innovation, high technical quality, and market-leading service. You will work effectively both independently and as part of a team, sharing knowledge and providing constructive feedback. Effective and proactive communication with all relevant parties is essential, with a focus on telephone contact to manage claims proactively.

Responsibilities:

• Investigate and report on Major & Complex Loss claims with high technical accuracy.
• Maintain excellent communication with clients and stakeholders.
• Adhere to contractual obligations, SLAs, and KPIs.
• Promote and support the TCF principles.

Requirements:

• Extensive knowledge of Major & Complex Loss claims and principles.
• Excellent oral and written communication skills.
• Proficiency in IT and digital literacy.
• Personal and professional integrity, leading by example.
• Ability to work effectively both independently and as part of a team.
• Capable of working accurately under pressure and meeting deadlines.
• Ideally ACILA qualified or working towards qualification.

Candidates from an insurer background interested in transitioning into loss adjusting are encouraged to apply.

Compensation & Benefits: A competitive salary, car allowance, pension, performance-related bonus, and additional benefits.

This role may also suit individuals aspiring to become a 'Head of' within the next 12 months.