Membership Sales Advisor

Village Hotels; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and dynamic team as a Membership Advisor at a forward-thinking company that values personality and individualism. Your role will be to connect with potential members, showcasing the facilities and understanding their fitness goals. With a focus on service-led sales, you'll tailor offerings to meet individual needs while enjoying a supportive work environment. This position not only offers a competitive salary but also uncapped commission potential, making it an exciting opportunity for those passionate about fitness and customer service. Be part of a team that celebrates achievements and fosters personal growth.

Benefits

Complimentary Health and Wellness Membership

Discounts on Overnight Stays

50% Discount on Food and Drink

30% Discount at Starbucks

Training and Development Programs

Flexible Working Hours

Mental Health Support

Employee Assistance Programme

Birthday Off

Company Pension and Life Insurance

Qualifications

• Excellent interpersonal skills and effective selling techniques.
• Passion for leisure, fitness, and customer service.

Responsibilities

• Showcase facilities to potential members and understand their goals.
• Match needs with our services and advise on additional products.

Skills

Interpersonal Skills

Selling Techniques

Customer Service

Teamwork

Relationship Building

Job description

The first step on the road to fitness is making the decision to get started.

Joining a gym is like dating—you want to know what you're committing to, whether you have the time to fit it into your busy schedule, and if the relationship will meet your expectations.

As a Membership Advisor, your role is to ensure a perfect match.

You will bring your vibrant personality and friendly nature to showcase our facilities to potential members. You'll understand what they’re looking for, their goals, and demonstrate how Village Gym can be their ideal match.

You love meeting new people, whether by phone or in person, giving them a tour of the club.

You will match their needs with our facilities and advise on additional products and services to help them achieve their fitness goals.

About Us

At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise, with locations from Aberdeen to Bournemouth and more opening soon. Your service will help us stand out from the competition.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend, worth £1,500 a year.
• Discounts on overnight stays, starting from £35, and breakfast options.
• Friends and Family discounted stays from £49, including breakfast.
• 50% discount on Food and Drink at Village Hotel Pub & Grill.
• 30% discount at Village Hotel Starbucks stores.
• Training and development programs, including Rising Stars and Talent Academy.
• Mobile Gaming training platform for engaging training experiences.
• Discounts and cashback on High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including mental health support and programs.
• Mental health days and mental health first aiders.
• Financial wellbeing support via Wagestream.
• Access to Employee Assistance Programme for support and counselling.
• Flexible working hours.
• A supportive, inclusive work environment with team events.
• Reward and recognition schemes, milestone rewards, and celebration days.
• Electric car salary sacrifice scheme.
• Birthday off.
• Discounted Health Cash plan and Sick pay Insurance.
• Community engagement events.
• Enhanced maternity and paternity benefits.
• Company Pension, Life Insurance.

What We Need from You

• Excellent interpersonal skills and effective selling techniques, with a belief in service-led sales.
• Passion for leisure, fitness, and customer service.
• Ability to understand and tailor services to individual needs.
• Drive to achieve and exceed targets.
• Team-oriented mindset and good relationship-building skills.

Join us and be part of something special—Work, Grow & Play the Village Way!

This role offers uncapped commission with a realistic OTE of an additional £4,800 per annum.