Head of Product - E-Commerce

Recruitment Room - EU | US | CA; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An ambitious FinTech company seeks a seasoned product manager to lead their e-commerce platforms. This role focuses on enhancing customer experience, optimizing conversion rates, and driving revenue growth. You will define and execute the product vision, collaborate with cross-functional teams, and implement data-driven strategies to improve customer acquisition and retention. With a commitment to diversity and innovation, this forward-thinking firm offers tailored development programs and a hybrid work model that balances collaboration and flexibility. Join a dynamic team where your contributions will shape the future of e-commerce.

Benefits

tailored development programs

mentorship opportunities

clear career pathways

extra time off for volunteering

social clubs

Qualifications

• 8+ years of product management experience, including at least 4 years in e-commerce.
• Proven track record of driving e-commerce growth and optimization.

Responsibilities

• Lead the strategy and development of e-commerce platforms.
• Optimize conversion rates and revenue streams across digital channels.

Skills

digital marketing

e-commerce

customer journey mapping

e-commerce growth

product management

data analysis

problem-solving

conversion optimization

A/B testing

payment systems

Education

Bachelor's degree

MBA or advanced degree

Job description

We are a publicly-traded FTSE250 FinTech company operating mobile, web, and desktop platforms that enable our clients to trade stocks & shares, leveraged products, Futures & Options, and Crypto.

We are ambitious, with over 340,000 users worldwide. Our presence spans 18 countries, with products available in 16 regions. We aim to move faster, deliver better products, and grow our user base. We value high autonomy and seek individuals eager to innovate for improved customer experiences.

Our teams work cross-functionally, focusing on increasing active client engagement to ensure sustainable growth.

Your team

Your team is responsible for executing the strategy and development of our e-commerce platforms, with a focus on optimizing the customer journey, increasing conversion rates, and driving revenue growth.

Your role in the Team's Success

You will lead the strategy and development of our e-commerce platforms, emphasizing customer experience, conversion optimization, and revenue enhancement.

What you'll do

• Be curious about our products and technology, care about our clients, and embrace the complexities of regulatory risks.
• Define and execute the product vision, strategy, and roadmap for our e-commerce platforms.
• Lead a team of product managers dedicated to e-commerce solutions.
• Drive innovation in customer acquisition, onboarding, and retention strategies.
• Optimize conversion rates and revenue streams across digital channels.
• Collaborate with marketing, sales, and tech teams to create seamless customer experiences.
• Analyze customer behavior, market trends, and performance metrics to inform product decisions.
• Implement A/B testing and data-driven optimization strategies.
• Oversee integration of payment systems and third-party services.

What you'll need for this role

Key Qualification Requirements

• 8+ years of product management experience, including at least 4 years in e-commerce.
• A proven track record of driving e-commerce growth and optimization.
• Experience leading product teams in financial services or similar regulated environments.
• Strong understanding of digital marketing, conversion optimization, and customer journey mapping.
• Knowledge of payment systems, fraud prevention, and e-commerce best practices.
• Excellent analytical and problem-solving skills.
• Bachelor's degree required; MBA or advanced degree preferred.

How we work

We adopt a thoughtful approach to our working methods, following a hybrid model with three days in the office to balance collaboration and connection. We encourage five key behaviors to drive high performance, learning, and career satisfaction: Lead and Inspire, Think Big, Champion the Client, Deliver at Pace, and Raise the Bar.

We believe diversity fuels creativity and innovation. We are committed to building inclusive teams with varied perspectives and skills, welcoming applications from individuals of diverse backgrounds and experiences.

The Perks

Your growth is our success! Benefit from tailored development programs, mentorship opportunities, and clear career pathways. Expand your network through committees, sports, and social clubs. Enjoy extra time off for volunteering and community engagement.

Skills: digital marketing, e-commerce, customer journey mapping, e-commerce growth, product management, data analysis, problem-solving, conversion optimization, A/B testing, payment systems.