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Product Manager - eCommerce Search Relevance

JD.COM

Greater London

On-site

GBP 55,000 - 85,000

Full time

9 days ago

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Job summary

A leading global e-commerce company is seeking a Product Manager to enhance search relevance on mobile and web apps across European markets. This role involves optimizing user experience, managing product roadmaps, and collaborating with cross-functional teams to deliver user-centric solutions. Join a dynamic and innovative environment where your contributions will significantly impact the company's growth and global presence. If you have a passion for product management and a knack for data-driven decision-making, this opportunity is perfect for you.

Benefits

Health Insurance

Retirement Plans

Performance Bonuses

Dynamic Work Environment

International Team Collaboration

Qualifications

5+ years of experience in product management for e-commerce.
Experience with mobile and web apps focusing on search relevance.

Responsibilities

Enhance search experience based on user behaviors in European markets.
Manage product roadmaps and integrate customer insights.

Skills

Product Management

Analytical Skills

Communication Skills

Data Analytics

Bilingual Proficiency (English and Dutch/German/French)

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Business Administration

Bachelor’s degree in Product Management

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JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting-edge digital solutions. Know more about us: https://corporate.jd.com/

Position Summary:

JD.com is seeking a product manager that can lead the enhancement of the search relevance on our eCommerce mobile apps and web apps in European countries such as the UK, France, Germany, and the Netherlands. In this role, you will optimise the user experience for search, segment and personalise the customer search experience, and transform complex data into actionable insights that fuel business growth. You will work closely with engineering, data science, marketing, commercial, and operations teams to deliver user-centric solutions in a dynamic, international environment.

Key Responsibilities:

Discover opportunities to enhance the search experience and relevance based on the online shopping search behaviors and habits of the users of the respective European country.
Define customer lifecycle and segments, establish performance metrics, and create a structured approach to product performance.
Manage product roadmaps and launch milestones, integrating customer insights, industry trends, and data analytics to optimise user experience.
Work with cross-functional teams to shape and implement app product strategies based on user needs and business plans that extend to our global markets.
Empower Business Initiatives and facilitate decision making from both a user-centric perspective and machine learning capability.

Minimum Qualifications:

Recent 5+ years of experience in product management (mobile apps and web apps) in refining search experience and relevance from end to end in the e-commerce industry for European countries.
Bachelor’s degree in Computer Science, Business Administration, Product Management, Finance, Engineering, or a related field.
Strong analytical and communication skills to effectively collaborate across various teams and leverage data for decision-making.
Bilingual level language proficiency in English and at least one of the following, Dutch, German or French.

Preferred Qualifications:

Proven track record of large user base apps (e.g. managing app products with over 1 million daily active users).
Experience working across different regions and diverse cultures is advantageous.

What We Offer:

A dynamic and challenging work environment in a leading global e-commerce company.
The opportunity to work with a diverse international team and to make a significant impact on JD.com's global presence.
Competitive salary and benefits package, including health insurance, retirement plans, and performance bonuses.

JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

Job function

Job function
Product Management
Industries
Software Development

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