EBPC Provider Collaborative Programme Senior Lead

NHS; Bracknell; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

The East Berkshire Primary Care Provider Collaborative (EBPCPC) is seeking an experienced and ambitious Programme Senior Lead to support the development and delivery of a new collaborative model for primary care across East Berkshire.

Base: Hybrid working with travel across East Berkshire; Band 8c; lead governance, planning and reporting, and build strong relationships with practices, PCNs and system partners.

Qualifications

• Masters-level expertise in commissioning and primary care leadership.
• Experience delivering large-scale transformation programmes.
• Ability to govern multi-stakeholder governance structures.
• Strong report writing and board briefing skills.

Responsibilities

• Lead day-to-day delivery and governance of the work programme.
• Develop milestones, plans and delivery schedules.
• Coordinate stakeholder engagement across practices, PCNs and partners.
• Produce board papers and regular progress updates.
• Ensure reporting, risk management and continuous improvement.

Skills

Programme management

Stakeholder engagement

Governance

Reporting

Strategic thinking

Leadership

Budget management

Communication

Education

Master's degree

Tools

Microsoft Office

AI administrative tools

Job description

The East Berkshire Primary Care ProviderCollaborative (EBPCPC) is seeking an experienced and ambitious Programme SeniorLead to support the development and delivery of a new collaborative model forprimary care across East Berkshire.

Base: Hybrid working with travel across EastBerkshire

Band: 8c

Main duties of the job

This is an exciting opportunity to workalongside clinical leaders, provider organisations and NHS partners to helpbuild and shape an influential provider collaborative.

• Lead delivery of the Collaborative's workprogramme and strategic priorities.
• Establish effective governance, planning,reporting and assurance arrangements.
• Build trusted relationships with practices,PCNs and system partners.
• Coordinate programmes covering transformation,quality improvement and neighbourhood development.
• Provide high-quality support and advice to theCollaborative Board and the Executive Group.
• Establish governancearrangements for the Collaborative.
• Support developmentof the Board and Senior Leadership Team.
• Deliver the agreedprogramme of work.
• Develop reportingand performance dashboards.
• Coordinateimplementation of priority programmes.
• Produce an annualreport demonstrating progress and impact.
• Develop sustainableoperational processes for the Collaborative.
• Support successfulengagement with practices and wider primary care partners.
• Ensure effectiveprogramme management across all agreed workstreams.

About us

The East Berkshire Primary Care ProviderCollaborative (EBPCPC) is seeking an experienced and ambitious Programme SeniorLead to support the development and delivery of a new collaborative model forprimary care across East Berkshire.

Job responsibilities

Job Purpose

The Programme and Operations Senior Lead will providededicated programme management, governance and operational leadership tosupport the establishment and delivery of the East Berkshire Primary CareProvider Collaborative.

The postholder will work closely with the ProviderLeads, PCNs, practices, the East Berkshire Provider Partnership and the ICB toensure the Collaborative develops into a sustainable, effective and influentialorganisation capable of delivering strategic priorities and programmes atscale.

The role will establish robust governance, coordinatedelivery of agreed workstreams, support stakeholder engagement and provideday-to-day operational management across the organisation.

Key relationships for this post will include EastBerkshire general practices and PCNs plus federations and primary careproviders, PCPC host organisation, East Berkshire community pharmacy, optometryand dental leadership, Thames Valley ICB, East Berkshire neighbourhood partnersand provider partners.

Key Responsibilities

ProgrammeManagement

• Lead the day-to-day coordination ofthe work programme.
• Develop and maintain programmeplans, milestones and delivery schedules.
• Monitor progress against agreedobjectives.
• Escalate risks, delays and issuesappropriately.
• Produce regular progress reports forthe Board and Provider Leads.
• Ensure agreed actions from meetingsare implemented.

Governance

• Support development andimplementation of the governance arrangements.
• Maintain governance documentation forthe Board and associated groups including terms ofreference, standing orders, risk register, decision log and conflict ofinterest register.
• Coordinate annual work plans, linemanage individuals and provider clear leadership to workstream teams.
• Ensure governance arrangementsremain compliant and transparent.

Board andCommittee Support

• Organise and manage Board meetings,implement engagement plan and deliver workshops.
• Produce high-quality Board papers tosupport effective decision making including scoping best practice from otherareas, identifying opportunities and risk, plus develop business cases forservices.
• Support reporting requirements toprovide assurance to the Board of delivery and ensure executive team has up todate and accurate status on programmes.
• Actas the operational point of contact for the PCPC for internal and externalstakeholders, alongside other executive team members.

OperationalDelivery

• Coordinatedelivery of agreed Collaborative workstreams including those set out in the ICBMOU, plus Neighbourhood Development,Innovation Fund programmes, Primary Care Transformation, Prevention programmesand quality improvement.
• Lead on communications to engage andinform practices, PCNs, federations and primary care providers using timely,clear and regular communications.
• Maintain clear feedback mechanismsbetween practices, PCNs and the Board.
• Work with the host organisation tomonitor finances, track expenditure, secure transparency and maintain value formoney across programmes.
• Manage the performance across PCPCin line with the outcomes commissioned by ICB and other organisations, as wellas secure high performance across local primary care.

This is an outline of the tasks, responsibilities andoutcomes required of the role. The postholder will carry out any other dutiesas may reasonably be required by their line manager.

Health & Safety

The post-holder will assist in promoting and maintaining their ownand others' health, safety and security as defined in the practice Health &Safety Policy, the practice Health & Safety manual, and the practiceInfection Control policy and published procedures. This will include:

• Using personal security systems within the workplace according topractice guidelines.
• Identifying the risks involved in work activities and undertakingsuch activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate infection control procedures, maintaining workareas in a tidy and safe way and free from hazards.
• Actively reporting of health and safety hazards and infectionhazards immediately when recognised.
• Keeping own work areas clean, assisting in the maintenance ofgeneral standards of cleanliness consistent with the scope of the job holder'srole.
• Undertaking periodic infection control training (minimumannually).

Equality and Diversity

The post-holder will support the equality, diversity and rights ofpatients, carers and colleagues, to include:

• Acting in a way that recognises the importance of people's rights,interpreting them in a way that is consistent with practice procedures andpolicies, and current legislation.
• Respecting the privacy, dignity, needs and beliefs of patients,carers and colleagues.
• Behaving in a manner which is welcoming to and of the individual,is non-judgmental and respects their circumstances, feelings priorities andrights.

General Data Protection Regulation (GDPR)

• All members of staff are bound by the requirements of the GeneralData Protection Regulation 2018 and any breaches of the Act or of theconfidential nature of the work of this post could lead to dismissal.

Person Specification

Qualifications

• Educated to master's degree level (postgraduate studies) or equivalent level of experience of working at a senior level in specialist area.
• Continued professional development including senior leadership and subject matter learning for commissioning and primary care.

Skills, Capabilities, Attributes

• Ability to provide, analyse and receive highly complex, sensitive and contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
• Ability to use informed persuasion and influencing skills for board and senior managers of the respective merits of different options, innovation and new market opportunities.
• Negotiation skills in respect of sometimes difficult and very complex and detailed issues.
• Template Problem solving skills and ability to respond to sudden unexpected demands.
• Ability to analyse complex facts and situations and develop a range of options.
• Able to take decisions on difficult and contentious issues where there may be a number of courses of action, and to make decisions autonomously, when required, on difficult issues.
• Strategic thinking - ability to anticipate and resolve problems before they arise.
• Ability to carry out procurements for highly detailed, high value contracts that require analysis, comparison and assessment.
• Ability to plan and organise a broad range of complex activities using available information sources, which may require formulating and adjusting plans to reflect changing circumstances.
• Able to work with external stakeholders and NHS colleagues to develop (strategic) plans on a local and national level e.g. performance improvement and innovation.
• Skills for delivering results through managing through others and using a range of levers in the absence of direct line management responsibility.
• Self-motivated, able to work on own initiative and prioritise own work effectively and work under pressure and to tight and often changing deadlines.
• Teamworking skills, willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions.
• Working knowledge of Microsoft Office applications (N365, Word, Excel etc.) and AI administrative tools with intermediate keyboard skills.
• Access to vehicle through out working hours and full driving license.

Knowledge, Experience

• Extensive knowledge of specialist area/s, acquired through post graduate diploma or equivalent experience or training, plus further specialist knowledge or experience to master's level equivalent.
• Evidence of continuing professional development.
• An understanding of the background and aims of current healthcare policy, appreciating the implications on engagement.
• A good understanding of the relationship across the Integrated Care Systems (including Integrated Care Boards), and individual provider organisations.
• Previous experience of strategic delivery, budget responsibility, involvement in budget setting and working knowledge of financial processes.
• Experience of working with, and building and developing successful professional relationships with, a range of stakeholders (internal and external).
• Experience of managing and motivating a team, including managing work performance of individuals and team.
• Working knowledge of Microsoft Office applications (Word, Excel etc.) with intermediate keyboard skills.
• Evidence of highly effective leadership skills and approaches through complex and controversial programmes of work.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.