Process Analyst

Royal Mail Group; Chesterfield; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization as a Process Analyst and be part of a dynamic transformation team. This role focuses on expanding the Microsoft Power Platform capabilities, where you'll collaborate with various stakeholders to define standards and enhance process efficiency. Your expertise in MS Power solutions will be crucial in designing training, developing automation solutions, and ensuring quality delivery within agreed timelines. With a blend of autonomy and teamwork, this position offers the chance to make a significant impact in a fast-paced environment. Embrace the opportunity to grow and innovate as you contribute to the organization's success.

Benefits

10% annual bonus potential

25 days annual leave

Bank holidays

Qualifications

• Experience in designing, developing, and supporting MS Power solutions.
• Strong communication skills and ability to manage change effectively.

Responsibilities

• Establish best practices for MS Power solutions within the IA Solutions team.
• Design and deliver training for IA CoE Team members and business SMEs.

Skills

Microsoft Power Platform Developer accreditation

Power Automate

Power Apps

Power BI

Communication Skills

Agile Methodologies

Interpersonal Skills

Tools

Microsoft Power Platform

Power Virtual Agent

Power Pages

Co-Pilot

Job description

Job reference 324808

Process Analyst, MS100

10% annual bonus potential with 25 days annual leave, plus bank holidays.

Permanent, Full-time

Sheffield or London Based, 3 days a week in the office

For a full job description, please click on the following link: Job Descriptions

MS Power Specialist Role

Part of an established transformation team in the IA Centre of Excellence, this role is responsible for supporting the expansion of our Microsoft Power Platform capability. The role-holder will work closely with the IA Solution Lead to define standards and ways of working for MS Power solutions, support upskilling of the team, design and deliver automation solutions, and collaborate with IA developers, Business Process Analysts, and stakeholders to drive standardisation, process improvement, and efficiency across RMG.

Key accountabilities

1. Work with the IA Solutions team to establish and adhere to best practices, standards, and documentation to maximize business benefits.
2. Design and deliver MS Power training to IA CoE Team members, citizen developers, and business SMEs.
3. Benchmark and collaborate with software suppliers and industry experts for knowledge sharing and support.
4. Create and maintain conceptual design documentation for automation delivery.
5. Develop and configure automation solutions based on approved designs, following industry best practices and standards.
6. Deliver IA solutions, including testing and deployment within agreed timelines and quality standards.
7. Support the business and IA Service & Support team during testing, transition, and early live support phases.
8. Utilize Agile methodologies throughout the development and delivery of solutions, working within a cross-functional scrum team.
9. Build and maintain relationships with stakeholders, including Business Owners, SMEs, and Business Process Analysts.
10. Address issues in automation processes promptly and effectively.

Key Skills

• Microsoft Power Platform Developer accreditation.
• Proven experience in designing, developing, testing, and supporting MS Power solutions (Power Automate, Apps, Virtual Agent, Power Pages, Power BI, Co-Pilot).
• Experience or willingness to learn solution architecture.
• Experience or willingness to learn training and coaching others in Microsoft Power tools.
• Strong communication skills, demonstrated through successful change management in large organizations.
• Self-disciplined, quick learner with good interpersonal and teamwork skills.
• Ability to stay calm and deliver results in a fast-paced environment.
• Adaptability and perseverance with emerging technologies.
• Ability to work independently and accept additional responsibilities.