Process Analyst

Royalmailgroup; Chesterfield; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Process Analyst, where you will support the expansion of Microsoft Power Platform capabilities. This exciting role involves collaborating with a talented team to establish standards, deliver automation solutions, and promote continuous improvement across the organization. With a focus on best practices and stakeholder engagement, you'll play a key part in driving efficiency and innovation. Enjoy a permanent, full-time position with a competitive annual bonus and generous leave, all while working in a dynamic environment that values diversity and inclusion.

Benefits

25 days annual leave

10% annual bonus potential

Bank holidays

Qualifications

• Experience in designing and delivering MS Power training.
• Proven ability to develop and configure automation solutions.

Responsibilities

• Establish best practices and standards for MS Power solutions.
• Design and deliver training for team members and stakeholders.
• Develop automation solutions based on approved designs.

Skills

MS Power Platform

Agile methodologies

Automation solutions

Stakeholder management

Job description

Job reference 324808

Process Analyst, MS100
10% annual bonus potential with 25 days annual leave, plus bank holidays.

Permanent, Full-time

Sheffield or London Based, 3 days a week in the office

For a full job description, please click on the following link: Job Descriptions

MS Power Specialist Role

Part of an established transformation team in the IA Centre of Excellence, this is an exciting new role responsible for supporting the expansion of our Microsoft Power Platform capability. The role-holder will work closely with the IA Solution Lead to establish standards and ways of working for MS Power solutions, support upskilling of the team, design and deliver automation solutions, and collaborate with IA developers, Business Process Analysts, and stakeholders to promote standardisation, continuous process improvement, and efficiency across RMG.

Key accountabilities

1. Work with the IA Solutions team to establish and ensure adherence to best practices, standards, and documentation for maximum business benefit.
2. Design and deliver MS Power training to IA CoE team members, citizen developers, and business SMEs.
3. Benchmark and collaborate with software suppliers and industry experts for knowledge sharing and support.
4. Create and maintain conceptual design documentation for automation delivery.
5. Develop and configure automation solutions based on approved designs, following industry best practices and Royal Mail standards.
6. Deliver IA solutions to the business, including testing and deployment within set timelines and quality standards.
7. Support the business and IA Service & Support team during testing, Service Transition, and Early Live Support.
8. Apply Agile methodologies and tools throughout solution development and delivery, working within a multi-functional scrum team.
9. Build positive relationships with stakeholders, including Business Owners, SMEs, and Business Process Analysts.
10. Resolve issues in automation processes promptly and effectively.

Next Steps

The next stage involves a face-to-face or virtual interview with competency-based and role-specific questions.

Royal Mail values transparency and trust. We encourage candidates to showcase their unique skills and experiences, even if they don't meet every criterion exactly. We support diversity and inclusion and are happy to accommodate any adjustments needed during the application process.

For more about Royal Mail Group and our values, visit: https://www.internationaldistributionsservices.com/en/about-us/

Before applying, review the eligibility criteria to ensure suitability. You may need approval from your line manager and HR before proceeding.