IT Engineer

Core-Asset Consulting Ltd; Newcastle upon Tyne; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in Newcastle is seeking a hands-on IT Engineer to manage enterprise IT project deliveries. The ideal candidate will have extensive experience with Microsoft technologies and ITIL processes, alongside strong analytical and problem-solving skills. This role involves leading upgrades, providing support, and collaborating with teams to implement IT solutions. A competitive salary and benefits package are offered.

Benefits

Highly competitive salary

Wider benefits package

Qualifications

• 5+ years experience in a 3rd line IT Engineer role or similar.
• Experience with cloud infrastructure migration and management.

Responsibilities

• Lead Microsoft upgrades, ensuring seamless transitions.
• Provide high-level support across the IT Service Desk.
• Develop and maintain documentation for IT systems.

Skills

Microsoft technologies

ITIL processes

Analytical skills

Problem-solving

Communication

Tools

PowerShell

Azure

VMware

Hyper-V

Job description

Job Description:

We have a fantastic opportunity for an IT Engineer to join the team at one of our clients based in Newcastle. This is a hands-on mid/senior-level position where the successful candidate will take ownership of various enterprise IT project deliveries.

Skills/Experience:

• Proven experience (5+ years), likely currently in a 3rd line IT Engineer role or similar, with a focus on enterprise-level IT systems and project delivery.
• Solid experience with Microsoft technologies, particularly Windows operating systems and Office 365.
• Knowledge of creating, documenting, and fulfilling IT processes, business continuity planning, and operational resilience.
• Understanding of ITIL processes including problem management, change control, and incident management.
• Experience with AV technology, including setup and support of meeting rooms and conferencing solutions.
• Experience with cloud infrastructure migration and management, preferably in a private cloud environment.
• Strong knowledge of IT infrastructure, networking, and hardware troubleshooting.
• Ability to manage multiple IT projects simultaneously, with a proven track record of delivering on time and within scope.
• Excellent communication skills, capable of working effectively with both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills.
• Desirable: experience with enterprise technologies such as Azure, VMware, or Hyper-V.
• Desirable: knowledge of scripting or automation tools like PowerShell.
• Self-motivated with the ability to work independently and take ownership of projects.

Core Responsibilities:

• Lead Microsoft upgrades, including Windows and Office environments, ensuring seamless transitions with minimal disruption.
• Oversee installation, configuration, and maintenance of meeting room AV technology, providing troubleshooting support.
• Provide high-level support across the IT Service Desk, addressing complex issues and mentoring junior staff.
• Troubleshoot and resolve complex IT problems related to enterprise systems, applications, and infrastructure.
• Collaborate with cross-functional teams to plan and implement IT solutions aligned with strategic goals.
• Support skills development and knowledge transfer within the IT team.
• Develop and maintain documentation for IT systems and processes.
• Assist with system migration projects, including planning, execution, and post-migration support.

Benefits:

• Highly competitive salary
• Wider benefits package

Core-Asset Consulting is an equal opportunities recruiter and welcomes applications from all backgrounds.

Job reference: 16092

Applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

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