Solutions Architect (F/M/D)

ZipRecruiter; London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Solution Architect with over 10 years of CRM experience. The role involves leading business process redesign and providing digital transformation advice to clients in the public sector and Energy & Utilities. The ideal candidate will have expertise in Salesforce and related technologies, with strong skills in collaboration and communication.

Qualifications

• 12+ years of CRM experience, including 3 years in public sector or Energy & Utilities.
• Proven ability to design and optimize business processes.

Responsibilities

• Lead business process redesign and roadmap planning.
• Serve as a Trusted Digital Transformation Advisor to clients.
• Collaborate with Technical Architects and Project teams.

Skills

Salesforce

GDS

PSS

Job description

Job Description

Role: Solution Architect

Location: London

Experience: 10+ Years

Skills Required: Salesforce, GDS, and PSS

We at Coforge are hiring a Solution Architect with the following skillset:

Job Responsibilities

1. 12+ years of CRM experience, including a minimum of 3 years in the public sector or Energy & Utilities Services domain.
2. Experience working on PSS cloud; understanding of GDS is a plus.
3. CRM/Salesforce solution experience is advantageous.
4. Proven ability to design and optimize business processes and integrate systems across disparate platforms.
5. Detail-oriented with the ability to quickly learn new concepts, business models, and technologies.
6. Strong verbal, written, presentation, and interpersonal skills.
7. Ability to collaborate effectively within a team to resolve business and technical issues.
8. Serve as a Trusted Digital Transformation Advisor to clients.
9. Provide thought leadership in the Public Sector/Energy & Utilities industry, including conducting business process innovation workshops.
10. Lead business process redesign, roadmap planning, and identify touchpoints in multi-cloud implementations.
11. Assess customer business requirements, co-create the future vision, and map solutions to Salesforce offerings.
12. Contribute to defining target architecture, phasing, roadmap, and transition strategies.
13. Offer domain expertise to define solutions on the Salesforce 360 platform.
14. Assist clients in developing their CRM strategy and roadmap, balancing quick wins with long-term goals, leveraging Salesforce and supporting technologies.
15. Work with complex business requirements, assist in designing and configuring solutions.
16. Collaborate with Technical Architects, Project teams, and partners to detail solutions and assess their value.
17. Review design and infrastructure blueprints, proactively identify risks and issues.
18. Stay updated on industry trends, Salesforce solutions, and competitive offerings.