Aftersales Manager

Endeavour Automotive Ltd; Letchworth; On-site; GBP 37,000 - 53,000; Full time

Job summary

Ein dynamisches Unternehmen sucht einen erfahrenen Aftersales Manager, um ein engagiertes Team zu führen und die Servicequalität zu steigern. In dieser Rolle sind Sie verantwortlich für die Leitung und Motivation Ihres Teams, die Überwachung der Leistung und die Entwicklung individueller Fähigkeiten. Mit Ihrer kundenorientierten Denkweise und hervorragenden Kommunikationsfähigkeiten werden Sie die Teammitglieder unterstützen und eine vertrauensvolle Umgebung schaffen, in der jeder gedeihen kann. Wenn Sie bereit sind, in einem schnell wachsenden Unternehmen eine bedeutende Rolle zu spielen, freuen wir uns auf Ihre Bewerbung.

Qualifications

• Mindestens 3 Jahre Erfahrung als Service Manager oder Aftersales Manager.
• Fähigkeit, ein Team effektiv zu beeinflussen und zu motivieren.

Responsibilities

• Leitung und Management des Service- und Aftersales-Teams.
• Überwachung der Leistung gegen vereinbarte Ziele und Budgets.

Skills

Kommunikationsfähigkeiten

Verhandlungsgeschick

Teamführung

Kundenorientierung

Job description

Aftersales Manager – Omoda & Jaecoo, Watford

Salary £37,500 £52,500 OTE & Company Car

Endeavour Automotive are one of the UK’s fastest growing dealer groups representing global brands such as Volvo, Hyundai, LEVC, Lotus, INEOS and Polestar across 22 dealerships in London, Buckinghamshire, Hertfordshire, Suffolk and Essex. We are currently seeking out an experienced and highly professional Aftersales Manager to lead our Service and Aftersales team at Omoda & Jaecoo, Watford.

What You’ll Do

You will lead and manage the Service and Aftersales team, including Parts Advisors, Service Advisors, Technicians and Drivers. You will manage, coach, and motivate your team to build long-term staff performance and progression. You will monitor performance against agreed targets and budgets, whilst challenging and driving performance ensuring the success for each individual site.

As an Aftersales Manager, you will also analyse performance areas of weakness and appropriate targeted marketing activity whilst monitoring and working to monthly, quarterly, and annual targets.

Who You Are

As a person you are a leader, you can influence and motivate a team effectively with your energetic nature. You have a customer-centric mind-set, excellent communication and negation skills and are also commercially aware. As a committed and self-motivated individual, you will be able to drive and influence your team by providing consistent guidance and support.

As a leader you are supportive and clear with communicating. You provide guidance to ensure team members can thrive and develop. You will be able to maintain a trusting environment to be able to extract and recognise individual skills from each member of the team.

Your Experience

To be successful within this role as an Aftersales manager you will have the commitment, motivation, and flexibility to lead and drive two separate sites to individual success. You will also hold a comprehensive knowledge of the motor trade and a methodical and logical mind-set to ensure consistency in the success of each individual team.

• At least 3 years in a Service Manager or Aftersales Manager position
• Excellent communication and negotiation skills
• Can influence and motivate a team effectively
• Can maintain a methodical and logical approach to varying workloads
  
  

If you are looking to build a career within a thriving and dynamic company submit your CV for immediate consideration!

Note: We are not accepting applications or CVs submitted via Recruitment Agencies for this role.