Operations Manager

TN United Kingdom; Maidstone; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une entreprise de communication innovante recherche un Operations Manager passionné pour diriger les activités opérationnelles. Le candidat idéal aura une expérience managériale dans le secteur du Direct Mail et sera capable de motiver les équipes tout en améliorant l'efficacité. Ce poste offre des opportunités de développement professionnel dans un environnement dynamique.

Qualifications

• Expérience dans un rôle managérial dans le secteur du Direct Mail.
• Capacité à motiver et soutenir le personnel.
• Compétences en gestion des relations avec les employés.

Responsibilities

• Planifier et diriger les activités opérationnelles quotidiennes.
• Évaluer les systèmes et procédures actuels et proposer des changements.
• Coacher et développer le personnel pour atteindre les objectifs.

Skills

Leadership

Gestion des opérations

Gestion des ressources humaines

Job description

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Our client is a highly successful company that delivers innovative, inspirational print and direct mail communications to a wide range of clients. Their customers are at the heart of everything they do, and so they are looking for a hands-on operations champion with finesse and enthusiasm to focus on increasing customer satisfaction while improving efficiency of manpower and materials.

Responsible for planning, directing and managing daily operational activity, your role as Operations Manager will work to achieve operating goals and objectives consistent with company objectives. You will evaluate current and proposed systems and procedures and recommend change when necessary and assist in implementing new processes. In the fast paced environment in which our client operates, they are dependent on employees to bring diverse knowledge and perspectives to the table every single day. They are looking for an Operations Manager who will be able to use knowledge and experience to provide coaching, mentoring and professional development to achieve such goals.

This is a role which requires a charismatic leader with demonstrable man management skills. You must have the ability to command respect from all divisions of the business. The role of Operations Manager will involve supporting and motivating staff to achieve maximum output and profit. You will focus on disciplinary procedures, employee relations, absence policies, reducing lateness, and ensuring staff are incentivised where appropriate.

This is a truly exceptional organisation to join. They take a conscious and structured approach to training and competence development, making sure that professional as well as personal growth is always high on the agenda.

Candidates must have experience in a managerial role within the Direct Mail sector.

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