Senior Account Manager

Owen Daniels; England; On-site; GBP 50,000 - 80,000; Full time

Job summary

This innovative firm is seeking a Senior Account Manager to lead key client relationships and drive commercial growth. In this pivotal role, you'll oversee a team, ensuring client satisfaction and compliance with aerospace standards. Your expertise in account management and leadership will be crucial as you identify growth opportunities and enhance service delivery. Join a forward-thinking company where your contributions will shape the future of precision engineering solutions for the aerospace sector. If you're passionate about client success and thrive in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• 7+ years in account management or client services within manufacturing or engineering.
• Strong commercial awareness with a results-driven mindset.

Responsibilities

• Build and maintain strong relationships with major clients.
• Lead and develop a team of Account Managers, setting clear KPIs.
• Identify upsell and cross-sell opportunities to increase revenue.

Skills

Account Management

Client Relationship Management

Leadership

Communication Skills

Analytical Skills

Problem-Solving

Commercial Awareness

Education

Degree in Business

Degree in Marketing

Job description

Senior Account Manager
Aldershot, Hampshire
Competitive Salary + Benefits
Full-time, Mon - Thurs: 07:00 - 15:45 & Fri: 06:00 - 13:00
Fully Site Based

We are working with a leading precision engineering business that specialises in complex manufacturing solutions for the aerospace sector. Due to continued growth and strategic expansion, they are looking to appoint a Senior Account Manager to lead a team and drive key account performance.

This is a pivotal role for an experienced professional who thrives in a fast-paced, customer-focused environment and brings a proven track record in managing high-value client relationships, delivering commercial results, and leading account teams.

Senior Account Manager
Job Description

Key Account Management

• Build and maintain strong relationships with major clients.
• Oversee the full customer lifecycle, from quoting and invoicing to delivery and aftersales.
• Ensure compliance with aerospace standards and internal procedures.

Team Leadership

• Lead and develop a team of Account Managers, setting clear KPIs and providing coaching.
• Foster a collaborative, results-driven, and safety-conscious team culture.

Client Strategy & Satisfaction

• Act as the primary point of contact for key clients.
• Conduct regular business reviews to enhance service and identify growth opportunities.
• Drive client retention through proactive issue resolution and engagement.

Commercial Growth

• Identify upsell and cross-sell opportunities to increase revenue.
• Collaborate with sales and operations to develop strategic account plans.
• Report on account performance and trends to guide decision-making.

Cross-Functional Collaboration

• Work with internal teams to ensure seamless project delivery.
• Provide client insights to inform product and service improvements.

Senior Account Manager
Experience & Skills Required:

• 7+ years in account management or client services within manufacturing or engineering
• Proven leadership experience managing teams and high-value customer portfolios
• Strong commercial awareness with a results-driven mindset
• Excellent communication, analytical, and problem-solving skills
• Background in aerospace or precision engineering preferred
• Degree in Business, Marketing, or related field desirable