IT Administrator

Linaker; Liverpool City Region; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company specializing in tailored business environments is seeking an IT Administrator to enhance their Digital Transformation team. The role involves managing Microsoft 365, providing exceptional support, and contributing to the digital strategy. Ideal candidates will possess a degree in IT and relevant experience.

Benefits

25 Days holiday plus bank holidays

Personal development and progression opportunities

Qualifications

• Minimum 2 years of experience in IT administration.
• Strong proficiency in Microsoft 365, Exchange Online, SharePoint Online.
• Experience with Windows, Android & Mac operating systems.

Responsibilities

• Manage and maintain Microsoft 365 environments.
• Provide technical support to end-users.
• Troubleshoot hardware and software issues.

Skills

Microsoft 365 administration

Problem-solving

Communication

Analytical skills

Education

Bachelor’s degree in computer science

Microsoft certification

Job description

About Us

For 30 years Linaker has specialised in the creation and maintenance of tailor-made business environments. Having shaped workspaces for a wide range of businesses across the country, Linaker’s heritage lies in our ability to design and regulate unique spaces that truly work.

Linaker was founded upon three core values: trust, reliability and care. We are not just a service provider, rather an essential part of our clients’ architecture and, ultimately, an extension of your business, a part of one team.

The last couple of years has seen Linaker grow exponentially and we are now looking to grow out our Digital Transformation team with the addition of an IT Administrator on a permanent basis.

The Role

We are seeking a talented and dedicated IT Administrator to join our dynamic team. The ideal candidate will have a strong background in Microsoft 365 administration and a proven ability to provide exceptional first-line support in a fast-paced environment.

Core
Hours: Monday - Friday 8:00am - 17:00pm

Responsibilities

• Manage and maintain Microsoft 365 environments, including user accounts, licenses, and permissions.
• Troubleshoot and resolve issues related to Microsoft 365 applications and services.
• Implement and enforce security best practices for Microsoft 365.
• Provide prompt and efficient technical support to end-users via tickets, email, remote support and in-person.
• Diagnose and resolve hardware and software issues across our offices.
• Assist users with Microsoft Office applications and other productivity tools.
• Troubleshoot network connectivity issues.
• Install, configure, and maintain operating systems & updates.
• Manage and update the IT asset log
• Assist the IT onboarding of new staff
• Contribute to the digital transformation strategy
• Create and maintain clear and concise documentation for IT procedures and processes
  
  

Qualifications & Experience

• Bachelor’s degree in computer science, Information Technology, or a technical qualification in a related field such as a Microsoft certification. (Essential)
• A minimum of 2 years+ of experience in IT administration or a similar role.
• Strong proficiency in Microsoft 365 administration, Exchange Online, SharePoint Online, and Teams.
• In-depth knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Experience with Windows, Android & Mac operating systems
• Experience with network administration and troubleshooting.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Knowledge of cloud computing platforms
• Experience using Bash, power shell and scripting (Desired)
• Experience and understanding of Microsoft Power platform (Desired)
  
  

Benefits

• 25 Days holiday plus bank holidays.
• Personal development and progression opportunities