FOH Team Leader

TN United Kingdom; Perth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in the hospitality sector is looking for a Team Leader to ensure smooth operations and high standards in customer service. You will lead by example, support your team, and maintain a welcoming environment for guests. This role offers career progression, competitive salary, and various discounts for employees and their families.

Benefits

Career Progression Opportunities

33% Discount for Employees

50% Discount at Greene King Inns

Referral Bonus

Employee Assistance Program

Wagestream Access

Retail Discounts

Qualifications

• Experience in delivering excellent service and creating a warm welcome.
• Ability to think quickly and adapt during busy shifts.

Responsibilities

• Lead team to ensure smooth operations and high standards.
• Deputise for management and resolve issues in their absence.
• Maintain a safe and clean bar environment.

Skills

Attention to Detail

Leadership

Customer Service

Adaptability

Team Spirit

Job description

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Job Description

As a Team Leader, you’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience every time they visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts to ensure smooth operations.
• Maintain a safe, legal, and clean bar environment, addressing issues promptly and safely.

What you’ll bring…

• A keen eye for detail, ensuring every pint is poured to perfection.
• Lead by example in delivering excellent service and creating a warm welcome for customers.
• Ability to think quickly and adapt to challenges during busy shifts.
• A positive attitude and strong team spirit.

Additional Information

We’re committed to rewarding our team’s hard work, which includes…

You’ll receive a competitive salary, pension contributions, and:

• Opportunities for career progression across our well-known brands, supported by industry-leading training and development programs.
• Discounts of 33% for you and 15% for your loved ones on all our brands, so you can enjoy your favorite food and drinks at a discount.
• Free employee assistance program offering mental health, well-being, financial, and legal support.
• Discounts of 50% for you and 25% for loved ones at Greene King Inns and hotels, making weekend getaways affordable.
• Referral bonus of up to £1,500 when you refer a friend who is successfully hired.
• Wagestream access to view your wages before payday.
• Retail discounts including up to 30% off at Superdrug, exclusive deals with Three Mobile, and more.