Early Intervention & Sustainment Officer

Essential Employment; Exeter; On-site; GBP 20,000 - 29,000; Full time

Job summary

Essential Employment is recruiting an Early Intervention and Sustainment Officer to work around Exeter. The role is full-time on a temporary basis, paying £17.85 per hour.

You will identify individuals at risk of homelessness, provide housing advice, and support tenancy sustainment. Key duties include partnering with statutory and community organisations, delivering trauma-informed support, and maintaining case records to monitor outcomes and meet service targets.

Qualifications

• Experience identifying individuals at risk of homelessness.
• Ability to engage residents at early stages to prevent homelessness.
• Experience delivering housing advice and tenancy sustainment support.
• Experience working with partners and multi-agency teams.
• Experience handling case records and performance monitoring.

Responsibilities

• Identify at-risk individuals and households through data analysis and referrals.
• Provide housing advice and tenancy sustainment support.
• Develop partnerships with statutory, voluntary and community organisations.
• Deliver trauma-informed services and safeguard concerns appropriately.
• Maintain case records and monitor service performance.

Skills

Data analysis

Partnership work

Interagency collaboration

Job description

Early Intervention and Sustainment Officer needed to work around Exeter Paying £17.85 per hr ref 5304039

Full time hours on a temporarybasis

• Key Responsibilities

  Early Identification and Prevention

  • Identify individuals and households at risk of homelessness through data analysis, referrals and partnership working.
  • Engage with residents at the earliest opportunity to prevent homelessness and avoid crisis situations.
  • Target applicants on housing registers and those living in insecure accommodation arrangements.
  • Deliver creative and tailored interventions that support people to remain in their current accommodation wherever possible.

  Housing Advice and Tenancy Sustainment

  • Provide specialist housing advice, guidance and tenancy sustainment support.
  • Assist residents in exploring realistic housing options, including private rented accommodation and supported housing.
  • Support landlords and tenants to sustain tenancies through mediation, negotiation and problem-solving.
  • Act as a first point of contact for tenancy issues and accommodation breakdown risks.

  Partnership and Multi-Agency Working

  • Develop effective partnerships with statutory, voluntary and community organisations.
  • Work closely with Children's Services, Adult Social Care, Health Services, support providers and court-based teams.
  • Participate in multi-agency meetings and coordinate preventative interventions.
  • Promote agreed referral pathways and support agencies in identifying households at risk.

  Safeguarding and Customer Support

  • Deliver services using trauma-informed and psychologically informed approaches.
  • Recognise and respond appropriately to safeguarding concerns.
  • Support vulnerable individuals experiencing instability due to relationship breakdown, affordability issues, overcrowding or informal living arrangements.
  • Maintain a high standard of customer care and professional conduct.

  Case Management and Performance

  • Maintain accurate and up-to-date case records and management information.
  • Monitor outcomes and contribute to service performance improvements.
  • Manage a varied workload effectively and meet service targets and deadlines.
  • Respond to complaints and enquiries in accordance with corporate procedure

Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please beprepared