Early Help Support Officer

Peterborough City Council; Peterborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading local authority in Peterborough seeks an experienced individual to join the Targeted Support Team. The role focuses on supporting families through the Early Help Framework, providing training, and enhancing outcomes for children. The council values diversity and offers a supportive work environment with various benefits, including generous leave and professional development opportunities.

Benefits

25 days annual leave + bank holidays

Sick pay

Local government pension scheme

In-store and online discounts

Cycle to Work scheme

Development opportunities including apprenticeships

Paid volunteering hours

Employee Recognition Awards

Qualifications

• Experience in multi-agency working and building relationships.
• Direct support at complex TAF meetings.

Responsibilities

• Support external partners in implementing the Early Help Framework.
• Provide training to professionals and promote the use of EHM.
• Engage in all aspects of the Targeted Support Team's work.

Skills

Communication

Motivation

Knowledge of assessment frameworks

Job description

All about the Role

Do you have great communication skills, experience of multi-agency working, and building relationships?

We are looking for an experienced and enthusiastic worker to support external partners in implementing the Early Help Framework to achieve positive outcomes for children and families. We offer a very supportive and friendly team. Come and join us!

The successful applicant will be required to engage in all aspects of the work of the Targeted Support Team, including supporting de-escalations from Children’s Social Care, providing training to professionals, promoting the use of EHM (online case management system), and identifying and promoting ways of improving outcomes for families and children through the Early Help/TAF process.

The post holder will be required to provide direct support at complex TAF (Team around the family) meetings and provide coaching and mentoring to colleagues in the field.

All about You

• You are innovative and able to motivate others.
• You have excellent oral and written communication skills.
• You are willing and able to travel between various locations.
• You have a sound knowledge of children and family assessment frameworks.

All about our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay, and the local government pension scheme.

• Access to a range of benefits via Vivup, including in-store and online discounts, as well as our Cycle to Work and Home & Electronics schemes.
• Buy up to 10 days additional annual leave (pro-rata).
• Access to car lease scheme.
• Take your bank holidays flexibly to better suit your personal circumstances.
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings.
• Access to development opportunities including apprenticeships to support your personal and professional growth.
• Paid volunteering hours each year to make a positive impact on our community during your normal working day.
• Access to our equality, diversity, and inclusion network.
• Opportunities to receive Employee Recognition Awards.

All about our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact [e-mail]. We will work with you to meet your needs.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.