Digital Marketing and Communications Executive

Compass Group UK; United Kingdom; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

A leading hospitality provider is seeking a Digital Marketing and Communications Executive. This role involves managing website content, social media, and email marketing to enhance brand visibility. Candidates should be creative and experienced in digital marketing, ideally within hospitality or events. The position offers a hybrid working environment with opportunities for professional growth and collaboration.

Benefits

27 days annual leave

Access to Compass Group company perks

Travel opportunities

Access to training and development

Competitive salary and benefits

Qualifications

• 2 years’ experience in a digital marketing or content creation role.
• Strong understanding of CMS platforms, experience with social media tools.

Responsibilities

• Manage and update content across venue hire websites using CMS platforms.
• Plan, create, and schedule content across social media channels.
• Create and deliver targeted email campaigns to B2B audiences.

Skills

Digital Marketing

Content Creation

Communication

Tools

Adobe Creative Suite

Google Analytics

CMS Platforms

Email Marketing Platforms

Job description

Digital Marketing and Communications Executive - Restaurant Associates Venues

Salary: £32,000

Location: London (Hybrid working - minimum 2 days in the office per week)

Contract Type: Full-time

About us

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first.

Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds.

As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.

About the Role

We’re on the lookout for a digitally savvy and imaginative Digital Marketing and Communications Executive to help bring our venues, and clients, into the spotlight. Working across our online platforms, you’ll help amplify the Restaurant Associates Venues brand while also supporting the unique identity of each venue we work with. From crafting compelling social media campaigns to managing website content, email marketing, and third-party listings, you’ll play a vital role in connecting audiences with unforgettable experiences.

Key Responsibilities

Website Management:

• Manage and update content across our venue hire websites using CMS platforms.
• Ensure all pages are current, engaging, SEO-optimised and aligned with brand tone and messaging.

Social Media:

• Plan, create, and schedule content across our social media channels (Instagram, LinkedIn etc.).
• Engage with audiences and track performance to grow reach and engagement.
• Collaborate with on-site teams for localised content and storytelling opportunities.
• Support in content development projects such as photography or videography shoots.

Email Marketing:

• Create and deliver targeted email campaigns to B2B audiences for our venue hire locations.
• Manage audience segmentation, scheduling, and performance analysis.

Content & Design Support:

• Assist in creating digital marketing assets including presentations, banner, and social graphics.
• Work closely with our graphic designer to ensure consistency and brand alignment.

Third-Party Listings & Partnerships:

• Manage listings across venue directories and event platforms (e.g., Venue Directory)
• Optimise content, maintain accuracy, and explore partnership opportunities to boost visibility.

Analytics & Reporting:

• Use tools like Google Analytics and Meta Business Suite to monitor and report on campaign performance.
• Make recommendations based on insights to refine strategy and tactics.

Team Collaboration:

• Work closely with the wider marketing, operations, and sales teams to support ad-hoc initiatives and projects.

About You

We’re looking for someone who is:

• A fun, curious and personable individual who likes to question the norm and look at better ways of operating.
• Creative, organised and digitally savvy.
• A strong communicator with an eye for good design and detail.
• Proactive, with a can-do attitude and the confidence to bring ideas to the table.
• Comfortable working across multiple projects in a fast-paced, collaborative environment.
• Experienced in digital marketing, ideally within hospitality, events, or lifestyle sectors.

Skills and Experience

• 2 years’ experience in a digital marketing or content creation role.
• Strong understanding of CMS platforms (e.g., Umbraco is a bonus).
• Experience with social media scheduling tools (e.g., Hootsuite, Later, Meta Business Suite).
• Basic knowledge of Adobe Creative Suite or Canva.
• Working knowledge of email marketing platforms
• Familiarity with Google Analytics and SEO principles.

What we can offer you:

• A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
• Hybrid working with a central London office and the flexibility to balance home and office life.
• 27 days annual leave (Excluding bank holidays and national holiday days)
• Access to Compass Group company perks & benefits.
• Perks for Works discounts and promotions
• Travel opportunities to visit our venues across the UK
• The chance to work with high-profile clients and partners, supporting events, exhibitions, and experiences seen by millions of visitors each year.
• Opportunities to grow your skills, with hands-on experience across digital channels, content creation, and campaign delivery.
• Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
• Competitive salary and benefits, including staff discounts, wellbeing support, and the chance to enjoy the incredible spaces we help bring to life.
• No shortage of delicious food!