Contracts Manager - PFI Facilities Management

Joshua Robert Recruitment; Birmingham; On-site; GBP 45,000 - 75,000; Full time

Job summary

Join a globally renowned support services leader as a Contracts Manager, overseeing the delivery of PFI facilities management across a key regional portfolio. This role offers the opportunity to drive operational excellence and maintain strong client relationships, all while ensuring compliance with contractual obligations. The ideal candidate will have a deep understanding of the PFI environment and a passion for delivering high-performance FM services. With a competitive salary, car allowance, and industry-leading benefits, this position promises long-term career development within a high-profile organization.

Benefits

Car allowance

Performance-related bonus

Pension

Private healthcare

Training opportunities

Qualifications

• Proven experience in managing facilities services within PFI/PPP environments.
• Strong understanding of FM operations and lifecycle planning.

Responsibilities

• Lead day-to-day management of hard and soft FM services across PFI sites.
• Ensure compliance with PFI contractual requirements and performance monitoring.
• Manage client relationships as the key point of contact.

Skills

Management of facilities services

Contractual compliance

Budget management

Leadership skills

Communication skills

Education

IOSH/NEBOSH certification

Job description

Work with a globally renowned support services leader, driving excellence in PFI contract delivery.

We are partnering with a world-leading provider of integrated facilities and support services, known for its scale, innovation, and customer-centric approach. Due to continued growth and a strong pipeline of public sector contracts, they are seeking an experienced Contracts Manager to oversee the delivery of PFI facilities management across a key regional portfolio.

The Role

As Contracts Manager, you will be responsible for the strategic and operational management of PFI contracts, ensuring full compliance with contractual obligations, driving operational excellence, and maintaining strong client relationships. This role is ideal for someone with a deep understanding of the PFI environment and a passion for high-performance FM service delivery.

Key Responsibilities

1. Lead the day-to-day management of hard and soft FM services across a portfolio of PFI sites.
2. Ensure full compliance with PFI contractual requirements, including performance monitoring and reporting.
3. Manage client and stakeholder relationships, acting as the key point of contact.
4. Lead on lifecycle planning, condition surveys, and asset management strategies.
5. Oversee on-site FM teams and subcontractors, ensuring consistent delivery of KPIs and SLAs.
6. Drive continuous improvement, innovation, and cost efficiency across all service lines.
7. Ensure compliance with health & safety, statutory, and environmental standards.

About You

1. Proven experience managing facilities services within PFI/PPP environments.
2. Strong understanding of contractual compliance, FM operations, and lifecycle planning.
3. Commercially astute with experience in budget management and client liaison.
4. Excellent leadership and communication skills, able to motivate diverse teams.
5. IOSH/NEBOSH certification desirable.
6. Full UK driving licence and willingness to travel across the region.

What’s on Offer

• Competitive base salary with car allowance and performance-related bonus.
• Industry-leading benefits including pension, private healthcare, and training opportunities.
• Work within a high-profile organisation offering long-term career development.
• Autonomy and responsibility across a strategically important portfolio.