Project Support Officer

NHS; England; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

An established industry player is seeking two enthusiastic Project Support Officers to assist in delivering digital projects. This role involves working within a dynamic PMO environment, engaging with stakeholders, and ensuring project tasks are completed to high standards. The ideal candidates will have excellent communication skills, experience in project support, and the ability to work independently. With a commitment to delivering world-class services, this position offers a hybrid working model, allowing flexibility between onsite and remote work. Join a dedicated team making a significant impact on healthcare delivery.

Qualifications

• Experience in project delivery and support roles, preferably in NHS.
• Strong planning and reporting skills, with attention to detail.

Responsibilities

• Support project managers in planning, documentation, and reporting.
• Liaise with stakeholders and maintain project communication.

Skills

Communication Skills

Project Management

Microsoft Office

Attention to Detail

Education

GCSE English

GCSE Maths

Advanced ECDL

PRINCE2 Foundation

PMO Qualification

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft Outlook

Microsoft PowerPoint

MS Project

Visio

Job description

Job summary

We are looking for 2 project support officers (PSO's) who are enthusiastic and motivated to support the delivery of digital projects in preparation for, and as part of, the delivery of a groupwide EPR. We are looking for people who are able to work on their own initiative with little supervision, and have experience of working in a project delivery environment. NHS experience is preferred, but not essential for the right candidates.

Working within the PMO, engaging with stakeholders at all levels, the post holders will be supporting the delivery of the Trusts' objectives and Digital Strategy.

The post will be based at Castle Hill Hospital in Cottingham, and where needed, across any of Humber Health Partnership's sites including Hull, Scunthorpe, Grimsby, Goole and associated community teams. We offer hybrid working with part of the week working onsite and the rest working from home, subject to the demands of the project.

Main duties of the job

Communication

Excellent communication skills are required, the successful candidates will liaise with project stakeholders, the project team and suppliers at all levels, both verbally and in writing.

General Duties include (but are not limited to)

Undertaking project tasks, and delivering these to a high standard in the agreed timescales and clearly reporting progress of these tasks

Assisting the project manager with the

• development and maintenance of project plans,
• documentation and maintenance of project risks, issues, decisions
• project communications
• project reporting

Arranging project meetings, coordinating the assembly and distribution of meeting packs.

Producing accurate and timely meeting minutes, documenting actions, decisions, risks and issues in line with the Trust's project management processes.

Act as point of contact for projects, dealing with queries, relaying messages, and forwarding queries/actions to the most appropriate person where needed.

Support the project managers to file and manage project documentation according to Trust governance processes.

Maintaining strong attention to detail.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

About us

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Should we receive a high volume of applications the advert may be closed earlier than stated.

Details Date posted

08 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pa

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

356-25-7095195

Job locations

Castle Hill Hospital

Castle Road

Cottingham

HU16 5QJ

Job description Job responsibilities

For the detailed job description and person specification, please see the documents attached to this job advert for more information.

Job description Job responsibilities

For the detailed job description and person specification, please see the documents attached to this job advert for more information.

Person Specification Qualifications Essential

• GCSE level English and Maths
• Advanced ECDL or equivalent experience

Desirable

• Evidence of academic achievement to Diploma level or equivalent
• PRINCE2 foundation, or equivalent
• PMO qualification

Experience Essential

• Experience of working within a project, IT, NHS operational, or Admin support environment
• Proven experience of planning, reporting and file management
• Experience of Microsoft Office products including Word, Excel, Teams, Outlook and Powerpoint
• Proven ability to produce accurate meeting minutes, and capture accurate actions

Desirable

• Experience of project support within an NHS setting
• Experience of using hospital systems, such as patient admin system, electronic patient record system, or clinical systems
• Experience of working within multidisciplinary teams
• Experience of using MS Project and Visio

Skills, Knowledge and Ability Essential

• Excellent communication skills
• Ability to communicate effectively using a variety of media
• Ability to manage and co-ordinate multiple diaries within a changing environment
• Ability to work unsupervised, plan and prioritise own work to meet deadlines

Desirable

• Evidence of involvement with NHS system or technical projects
• Knowledge of NHS operational environments

Person Specification Qualifications Essential

• GCSE level English and Maths
• Advanced ECDL or equivalent experience

Desirable

• Evidence of academic achievement to Diploma level or equivalent
• PRINCE2 foundation, or equivalent
• PMO qualification

Experience Essential

• Experience of working within a project, IT, NHS operational, or Admin support environment
• Proven experience of planning, reporting and file management
• Experience of Microsoft Office products including Word, Excel, Teams, Outlook and Powerpoint
• Proven ability to produce accurate meeting minutes, and capture accurate actions

Desirable

• Experience of project support within an NHS setting
• Experience of using hospital systems, such as patient admin system, electronic patient record system, or clinical systems
• Experience of working within multidisciplinary teams
• Experience of using MS Project and Visio

Skills, Knowledge and Ability Essential

• Excellent communication skills
• Ability to communicate effectively using a variety of media
• Ability to manage and co-ordinate multiple diaries within a changing environment
• Ability to work unsupervised, plan and prioritise own work to meet deadlines

Desirable

• Evidence of involvement with NHS system or technical projects
• Knowledge of NHS operational environments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road

Cottingham

HU16 5QJ

Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Hull University Teaching Hospitals NHS Trust

Address

Castle Hill Hospital

Castle Road

Cottingham

HU16 5QJ

Employer's website

https://www.hey.nhs.uk/ (Opens in a new tab)