Job Description
Key responsibilities:
- Identify and drive the organisations needs for Salesforce foundations and Health Cloud.
- Define the business or technology architecture, plan how large projects will be delivered, oversee the solution design and implementation.
- Contribute to program and platform Centre of excellence.
- Advise and articulate program/project strategies on enabling technologies leveraging the Salesforce Platform.
- Take a creative, critical-thinking approach to CRM solution design, looking beyond out-of-the-box recommendations to design well-thought-out Salesforce solutions that balance business needs and end-user experience.
- Lead cross-team system design discussions, offering alternate choices, trade-offs, and impact analysis with a focus on long-term solutions.
- Provide guidance on application and integration development best practices, Enterprise Architecture standards, and functional/technical solution architecture, including environment management, testing, and Salesforce Platform.
- Drive the adoption of best engineering development practices across enterprise products and promote the creation of application and technical design documents that align with Salesforce best practices and seamless integrations.
- Provide thought leadership for Salesforce best practices and design patterns, and proactively find opportunities for improvement across the platform
- Stay ahead of Salesforce and other ecosystem technologies and how their features map to business use cases; promote a culture of knowledge.
- Advise and mentor diverse teams and product groups on resources in technical and functional delivery aspects at a program level, using influence and adaptive communication strategies
Your Profile
Key skills/knowledge/experience:
- Experience in technical strategy and owning projects from end-to-end.
- Expertise with data management: structured and unstructured DBs, SQL and RDBMS technologies, SOA design principles.
- Experience in understanding large code bases, including API design techniques.
- Knowledge in UI/UX, which can be reflected in your work.
- Extensive experience and proficiency in Salesforce platform, including knowledge of Health Cloud, Lightning Platform, and other relevant products.
- Proficiency in Apex, Visualforce, Lightning Components, and other Salesforce-specific technologies for development and solution building.
- Experience designing and implementing integrations with third-party systems, utilizing APIs, middleware, and other integration tools.
- Strong knowledge of data architecture, data modelling, and data migration strategies, ensuring data quality and integrity.
- In-depth understanding of Salesforce security best practices, authentication mechanisms, and compliance with industry regulations.
- Skill in identifying and resolving performance bottlenecks, optimizing system responsiveness, and enhancing user experience.
- Technical Documentation: Ability to create comprehensive technical documentation, including solution designs, architectural diagrams, and configuration details.
- Problem-Solving: Strong analytical and problem-solving abilities to address complex technical challenges and provide innovative solutions.
- Adaptability: Willingness to stay current with the latest Salesforce releases, features, and industry trends, and adapt strategies accordingly.
- Business Acumen: Understanding of business processes and the ability to translate business requirements into technical solutions that drive value.
Strategic Thinking: Capability to align technical solutions with long-term business goals and develop a cohesive Salesforce architecture roadmap