Senior Customer Development Manager - Boots (Essential Health & Hair Care)

TN United Kingdom; High Wycombe; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Customer Development Manager to join their dynamic team in High Wycombe. This pivotal role involves leading customer partnerships with major retailers and driving profitable growth through innovative strategies. You will inspire your team, manage key accounts, and ensure excellence in execution while fostering a culture of collaboration and idea sharing. With a focus on customer-centric solutions and commercial fundamentals, this position offers a unique opportunity to make a significant impact in a globally recognized company dedicated to everyday care.

Benefits

Competitive Benefits

Paid Holidays

Volunteer Time

Learning & Development Opportunities

Employee Resource Groups

Qualifications

• Experience in blue-chip FMCG environments with a record of profitable growth.
• Strong experience in managing joint business plans and leadership.

Responsibilities

• Lead high-priority GFO within a business unit team, delivering strategies and fostering strong customer relationships.
• Optimize trade investments and ensure timely, compliant ledger management.

Skills

Communication Skills

Interpersonal Skills

Commercial Understanding

Entrepreneurial Spirit

Education

Bachelor's Degree

Tools

MS Office

Nielsen

Kantar

Job description

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Senior Customer Development Manager - Boots (Essential Health & Hair Care), High Wycombe

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Client:

Kenvue Brands LLC

Location:

High Wycombe, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

b24823d72a8c

Job Views:

3

Posted:

10.05.2025

Expiry Date:

24.06.2025

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Job Description:

Kenvue is recruiting for a Senior Customer Development Manager based at our High Wycombe office (scheduled move to Reading in Q1 2026). At Kenvue, we realize the power of everyday care, with brands like NEUTROGENA, AVEENO, TYLENOL, LISTERINE, JOHNSON'S, and BAND-AID. We are a global team of 22,000 passionate individuals committed to insights, innovation, and delivering the best products.

What You Will Do

The Customer Development Team partners with retail, pharmacy, and wholesale customers to grow profitably. The Senior Customer Development Manager leads at least one high-priority GFO within a business unit team, acting as a role model, delivering against strategies, fostering strong customer relationships, and executing plans with excellence. They proactively seek commercial innovation and revenue growth opportunities, managing buyer contacts across functions, and inspiring their team to excel in account management.

Customer Centricity

• Maintain an external perspective to anticipate market changes and develop solutions.
• Deliver high-quality customer contacts to drive engagement and improve results.

Commercial Fundamentals

• Achieve NTS, TI, GP objectives, and brand share gains.
• Engage in revenue growth management efforts.
• Optimize trade investments and ensure timely, compliant ledger management.

Innovation & Execution

• Deliver key initiatives and identify commercial innovations.
• Build internal partnerships for project delivery.

People Management

• Adhere to company processes and coach team members.
• Foster teamwork, innovation, and idea sharing.

What We Are Looking For

• Bachelor's Degree or equivalent.
• Experience in blue-chip FMCG environments with a record of profitable growth.
• Experience with major global retailers, pharmacy, or wholesale channels.
• Strong experience in managing joint business plans and leadership.
• Entrepreneurial spirit and broad commercial understanding.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office, Nielsen, and Kantar.

What's In It For You

• Competitive benefits, paid holidays, volunteer time, and more.
• Learning & development opportunities.
• Employee resource groups.

Kenvue is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran status, or disability.