People Services Lead

TN United Kingdom; Birmingham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading company in the Midlands is seeking a data-driven HR Operations Manager. This hybrid role involves managing HR operations, overseeing HRIS, and supporting leadership development. The ideal candidate has a strong background in logistics or retail and is CIPD qualified.

Qualifications

• Experience in logistics, manufacturing, distribution, or retail.
• Strong data and tech-savvy skills.

Responsibilities

• Manage HRIS for data, analytics, and reporting.
• Oversee payroll for process accuracy.
• Support HR initiatives around engagement and talent.

Skills

Data-Driven

Systems-Savvy

Leadership Development

Employment Law Knowledge

Education

CIPD Qualified

Job description

Social Network Login/Join

Ashley Kate is excited to support our client based in the Midlands as they recruit into their HR team.

Are you a systems-savvy, data-driven HR Operations Manager? If so, this role could be for you!

The Role:

1. Support operational areas of the business - warehouse, driving, retail
2. Manage 2 staff - develop, mentor, and support their growth
3. Oversee HRIS - responsible for data, analytics, reporting, and action planning
4. Support and partner with senior leaders within operational areas in absence, performance, employee relations
5. Leadership development - support management teams in upskilling for higher performance
6. Implement and review policies to ensure they are up-to-date and compliant with current changes
7. Support HR Business Partner in rolling out and implementing HR initiatives around engagement, wellbeing, talent, and succession planning
8. Oversee payroll - ensure process accuracy

You will be joining a passionate, values-driven business with a strong people culture!

We seek an experienced HR Operational Manager with experience in logistics, manufacturing, distribution, or retail. You should be extremely data and tech-savvy, possess strong employment law knowledge, and be CIPD qualified. This role is based in Lichfield on a hybrid basis with occasional travel to other sites.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities and are happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group Privacy Notice.