People Services Lead

Ashley Kate HR; Birmingham; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading company in the Midlands is seeking a systems-savvy HR Operations Manager. This hybrid role involves supporting operational areas, managing staff, overseeing HRIS, and implementing policies. The ideal candidate will have experience in logistics or retail and a CIPD qualification.

Qualifications

• Experience within logistics, manufacturing, distribution, or retail.
• Strong data and tech savviness.

Responsibilities

• Support operational areas of the business.
• Management of 2 staff.
• Oversee HRIS and Payroll.

Skills

Data-driven

Leadership development

Good employment law knowledge

Education

CIPD qualification

Job description

Ashley Kate are excited to be supporting our client based in the Midlands as they recruit into their HR team.

Are you a systems-savvy, data-driven HR Operations Manager?

If so, this role could be for you!

The role:

1. Support operational areas of the business - warehouse, driving, retail
2. Management of 2 staff - develop, mentor, and support their growth
3. Oversee HRIS - responsible for data, analytics, reporting, and action planning
4. Support and partner with senior leaders within operational areas in absence, performance, employee relations
5. Leadership development - support management teams in upskilling for higher performance
6. Implementation of new policies - ensure policies are up-to-date, aligned with current changes, and regularly reviewed and implemented
7. Support HR Business Partner - in the rollout and implementation of HR initiatives around engagement, wellbeing, talent, and succession
8. Oversee Payroll - ensure process accuracy

You will be joining a passionate, values-driven business with a strong people culture!

We seek an experienced HR Operational Manager with:

• Experience within logistics, manufacturing, distribution, or retail
• Strong data and tech savviness
• Good employment law knowledge
• CIPD qualification

This role is based in Lichfield on a hybrid basis, with occasional travel to other sites if required.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities and are happy to discuss flexible working options.

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