People Services Lead

Ashley Kate HR & Finance; Birmingham; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading company in the Midlands is seeking an HR Operations Manager who is systems-savvy and data-driven. This hybrid role involves managing HR operations, overseeing payroll processes, and supporting leadership development. The ideal candidate will have a strong background in logistics or retail and be CIPD qualified.

Qualifications

• Experience in logistics, manufacturing, distribution, or retail required.

Responsibilities

• Support operational areas of the business.
• Manage 2 staff and oversee HRIS.
• Implement and review policies.

Skills

Data-driven

Systems-savvy

Strong employment law knowledge

Education

CIPD qualified

Job description

Job Opportunity: HR Operations Manager

Ashley Kate is excited to support our client based in the Midlands as they recruit for their HR team.

Are you a systems-savvy, data-driven HR Operations Manager?

If so, this role could be perfect for you!

The Role:

1. Support operational areas of the business - warehouse, driving, retail
2. Manage 2 staff - develop, mentor, and support their growth
3. Oversee HRIS - responsible for data, analytics, reporting, and action planning
4. Partner with senior leaders within operational areas in absence, performance, employee relations
5. Support leadership development - upskill management teams for higher performance
6. Implement and review policies - ensure they are up-to-date and aligned with current changes
7. Assist in the rollout and implementation of HR initiatives around engagement, wellbeing, talent, and succession planning
8. Oversee payroll processes - ensure accuracy

You will join a passionate, values-driven business with a strong people culture!

We seek an experienced HR Operational Manager with background in logistics, manufacturing, distribution, or retail. You must be highly data and tech-savvy, possess strong employment law knowledge, and be CIPD qualified. This role is based in Lichfield on a hybrid basis with occasional travel to other sites.

About Us

We are committed to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer and part of the Nicholas Associates Group, we support candidates with disabilities and are open to flexible working options.

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