Assistant Mortgage Product Manager - 12 Month FTC/Secondment

Lloyds Banking Group; Leeds; Hybrid; GBP 39,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Mortgage Product Manager to join their team. This role involves supporting the development and enhancement of mortgage products, utilizing data analytics to drive decision-making, and collaborating with various teams to ensure customer satisfaction. The company promotes a hybrid working environment, allowing for flexibility and work-life balance, making it an ideal workplace for innovative thinkers. Join this forward-thinking organization to contribute to a sustainable business model and make a meaningful impact in the financial services sector.

Benefits

Up to 15% pension contribution

Performance-related bonus

Share schemes, including free shares

Flexible benefits, such as shopping discounts

30 days’ holiday plus bank holidays

Wellbeing initiatives and parental leave policies

Qualifications

• Experience in mortgage product management within financial services.
• Proficiency in data analytics and reporting tools.

Responsibilities

• Support data utilization to inform product decisions and track performance.
• Help define and execute customer management strategies.

Skills

Analytical Tools Proficiency

Mortgage Product Management

Customer-Centric Mindset

Communication Skills

Creative Problem-Solving

Risk Assessment

Strategic Thinking

Education

Higher Education Qualification

Tools

MI Systems

Job description

End Date: Wednesday 21 May 2025

Salary Range: £39,825 - £44,250

We support flexible working – click here for more information on flexible working options

Flexible Working Options: Hybrid Working, Job Share

Job Description Summary

Job Title: Assistant Mortgage Product Manager, Homes – 12 Month FTC/Secondment

Salary: £39,825 - £44,250

Location: Chester, Manchester, Bristol, Halifax, Leeds or London

Hours: 35 hours, full time

Working Pattern: Our work style is hybrid, involving at least two days per week at one of our office sites.

About this opportunity

Join Lloyds Banking Group, the UK’s largest mortgage lender with over £300 billion in balances, serving 2.5 million customers, as an Assistant Product Manager. You’ll support the development, coordination, and monitoring of mortgage products and channels, interpreting complex processes and analyzing customer needs.

We’re looking for a dynamic, data-driven individual to manage and enhance our mortgage portfolio within an inclusive and supportive environment that promotes work-life balance, including support for working parents.

Responsibilities

1. Data and Analytics: Support data utilization to inform product decisions, track performance, and identify improvement opportunities. Assist in creating dashboards and reports.

2. Strategy and Delivery: Help define and execute customer management strategies, considering business, conduct, and customer needs.

3. Customer Collaboration: Work with various teams to coordinate initiatives across Homes.

4. Customer-Centric: Understand customer behavior and product performance, evaluating risks and outcomes.

Why Lloyds Banking Group?

We aim to build a sustainable business and a workplace where people love to work, encouraging innovation and growth with purpose.

Candidate Requirements

• Higher education qualification preferred

• Mortgage experience supporting product management in financial services

• Proficiency in analytical tools and MI systems

• Ability to influence relationships for customer benefit

• Customer-first mindset

• Strong communication skills

• Creative problem-solving skills

• Risk assessment capabilities

• Strategic thinking and innovation

We are committed to diversity and inclusion, providing reasonable adjustments throughout the recruitment process. We welcome applications from underrepresented groups and are disability confident.

Benefits

• Up to 15% pension contribution

• Performance-related bonus

• Share schemes, including free shares

• Flexible benefits, such as shopping discounts

• 30 days’ holiday plus bank holidays

• Wellbeing initiatives and parental leave policies

Join us to make a difference and help Britain prosper. We foster a values-led, inclusive culture where everyone can thrive.