Account Manager (UK Market)

PHMG; Greater Manchester; On-site; GBP 32,000 - 50,000; Full time

Job summary

Join a forward-thinking company as an Account Manager, where you'll manage a diverse portfolio of clients, ensuring exceptional service and support. This role emphasizes collaboration across teams to deliver top-notch audio branding solutions. With a focus on innovation and client satisfaction, you'll have the opportunity to drive your career forward in a vibrant workplace. Enjoy a range of perks, including a gym membership and generous leave policies, while contributing to a mission that harmonizes creativity and technology.

Benefits

Free PureGym membership after 3 months

Cycle to work scheme

23 days annual leave plus bank holidays

Additional half day off for birthday

Enhanced maternity, paternity, and adoption leave

Two volunteer days per year

Life insurance and critical illness cover

Company events in sought after venues

On-site barber and beautician

Career development linked to performance

Qualifications

• Expert-level understanding of client needs and product portfolio.
• Strong project management and communication skills.

Responsibilities

• Manage 400-500 accounts, ensuring high-quality service and support.
• Identify commercial opportunities and foster long-term client relationships.

Skills

Account Management

Customer Service

Project Management

Sales

Communication Skills

Education

Bachelor's Degree

Job description

PHMG Greater Manchester, England, United Kingdom

PHMG Greater Manchester, England, United Kingdom

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Our Account Managers are responsible for the day-to-day management of 400-500 accounts, made up of long-standing clients and new clients sent their way by our expert sales teams. Through seamless coordination with our creatives, they deliver top-quality productions whilst proactively consulting on their clients’ ongoing marketing needs.

Location: Old Trafford, Manchester
Salary: £32,500 base with realistic first year earnings of £50,000
Hours: Monday - Friday 8.45am - 5.15pm

Strategic objectives & responsibilities:

• At every touch-point, you’ll demonstrate your expert-level understanding of your clients’ needs, PHMG’s product portfolio and the wider industry to offer clients exceptional creative, technical and commercial support
• You'll work collaboratively across a matrix of teams to deliver productions and audio projects to exemplary standards, exceeding client expectations with the highest level of communication and project management
• You'll deliver industry-leading customer service to ensure satisfaction continuously improves
• You'll have a constant pipeline of potential new business opportunities. You’re never chasing at the last minute to hit target
• You’ll always be looking to identify commercial opportunities within your client base and foster long-term client relationships through a contact model that works for each client
• You'll know your numbers and how you can improve key metrics, spotting trends in data and always planning ahead. You'll monitor the health of your client base constantly
• You'll seek out guidance and support from your peers and across your network – your commitment to your personal development is obvious to everyone around you

What you will get in return:

• Free PureGym membership after 3-months served
• Cycle to work scheme
• 23 days annual leave plus bank holidays, increasing with length of service
• Additional half day off for birthday
• Enhanced maternity, paternity and adoption leave
• Two volunteer days per year for a charity of your choice
• Life insurance and critical illness cover
• All expenses paid company events in sought after venues
• Company sports teams
• On-site barber and beautician
• Car valet service
• Career development directly linked to your performance
• Fundraising initiatives for our registered charity – the PHMG Foundation
• Dedicated Employee Assistance Programme

About PHMG:

At PHMG, our drive to innovate fuels everything we do – our culture, our work, and our mission.

This commitment to doing things differently inspired our journey, starting back in 1998 in the UK. We saw the need for a fresh approach to audio branding, one that harmonizes creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses to elevate their brand and customer experience by embracing the power of sound.

Our prestigious client list includes global giants like Coca-Cola, Samsung, Adidas, and Audi. But it’s not just about the big names; we also pride ourselves on supporting SMEs across virtually every sector, providing each with world-class audio branding solutions.

For those with the talent, drive, and ambition, PHMG offers a vibrant workplace with over 800 colleagues across six global offices. Here, you’ll collaborate with some of the brightest minds in the industry, all united by a passion for innovation and excellence.

Joining PHMG means becoming part of a company that values creativity, embraces diversity, and fosters professional growth. Sound good?

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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