Customer Service Advisor - Uncapped Commission (Spennymoor)

JR United Kingdom; Spennymoor; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their dynamic team in Spennymoor. This full-time role offers a competitive starting salary with opportunities for uncapped commission, along with a range of benefits including flexible working arrangements and comprehensive training. Ideal candidates will possess excellent communication skills and a passion for helping customers. With a strong focus on personal development and community involvement, this position promises a fulfilling career path in a supportive environment. Don't miss the chance to make a meaningful impact while advancing your career!

Benefits

Access to online GP services 24/7

Market-leading paid carer’s leave

Family leave with full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional private healthcare

Optional dental insurance

Qualifications

• Confident talker with strong interpersonal skills.
• Experience in customer service or sales is beneficial.

Responsibilities

• Engage with customers over the phone to enhance their digital lives.
• Recommend suitable products based on customer needs.

Skills

Communication Skills

Negotiation Skills

Customer Relationship Management

Job description

Job Title: Customer Service Advisor - Uncapped Commission (Spennymoor)

Client:

EE

Location:

Spennymoor, Darlington

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Location: Darlington

Type: Full-time, Permanent

Salary: £25,087.00 rising to £25,684.00 at 9 months, plus uncapped commission

Hourly rate: £12.82 rising to £13.12 at 9 months

If you’re a confident talker who enjoys asking questions and building relationships, this role could be for you. Whether you have life experience or are skilled at negotiating, your transferable skills can help you succeed as a sales advisor with EE. We will provide training to help you confidently discuss our products and services.

We don’t do ‘hard sales’. The role involves speaking with customers over the phone about enhancing their digital lives and recommending suitable products. Join our Sales Team in Darlington and use your skills to make a difference.

We understand life is dynamic, and this role is designed with flexibility in mind. We support your success by allowing you to schedule your breaks, bank time, and occasionally work from home when needed.

What’s in it for you?

• Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses
• Access to online GP services 24/7 for you and your family, fully funded
• Market-leading paid carer’s leave, up to 2 weeks
• Family leave with 18 weeks full pay and 8 weeks half pay in the first year
• Discounts on EE & BT products, saving hundreds of pounds annually
• Support for career development and growth
• Season Ticket Travel Loan to assist with commuting costs
• Volunteering days to give back to the community
• Optional private healthcare and dental insurance

Join a great team with meaningful support and tailored training. What are you waiting for?