Customer Service Representative - Uncapped Commission (Spennymoor)

JR United Kingdom; Spennymoor; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Advisor to join their team in Darlington. This full-time, permanent role offers a competitive starting salary, with opportunities for growth and uncapped commission. You will connect with customers, helping them find the right products to enhance their digital experiences. The company values flexibility, providing options for home working and personalized schedules. With a strong emphasis on employee development, this role is perfect for someone eager to grow their career in a supportive environment. Join a team that prioritizes your success and well-being!

Benefits

Online GP access

Paid carer’s leave

Family Leave with full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Confident communicator with a knack for building relationships.
• Experience in customer service or sales is beneficial.

Responsibilities

• Engage with customers over the phone to discuss suitable products.
• Provide support and information to enhance customers' digital lives.

Skills

Communication Skills

Sales Skills

Negotiation Skills

Job description

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Client:

EE

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Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Where: Darlington
Full time: Permanent
Salary: £25,087.00 rising to £25,684.00 at 9 months in role, plus uncapped commission
Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Darlington?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
• Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends who are disabled, ill, or elderly.
• Family Leave - Equalized maternity, paternity, and adoption leave, offering 18 weeks full pay and 8 weeks half pay in the first year, regardless of how you grow your family.
• Huge discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
• Support to carve your own career path. We’re passionate about developing our people and supporting your career goals.
• Season Ticket Travel Loan – Funds to pay for your travel to and from work upfront.
• Volunteering days to give back to your community.
• Optional Private Healthcare and Dental to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?