Sales Consultant

Porcelanosa; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the design and distribution of Tile, Kitchen, and Bath products is seeking a showroom team member in Norwich. The role involves engaging with clients, providing tailored product recommendations, and ensuring a high level of customer service. Candidates should possess strong communication and negotiation skills, with relevant sales experience being advantageous. The position offers competitive salary and sales commission, along with training opportunities.

Benefits

Competitive salary

Sales commission scheme

On-the-job training

Formal internal training

Qualifications

• Relevant experience in face-to-face customer sales is an advantage.

Responsibilities

• Greeting clients and recommending suitable product ranges.
• Providing detailed and accurate quotations.
• Handling payments and answering client inquiries.

Skills

Communication

Negotiation

Customer Service

Education

Verbal, written, and numerical literacy

Job description

PORCELANOSA, a global leader in the innovation, design, manufacture, and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting, cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products, and dependable services to its clients. Through a dynamic company-owned and independent distribution network,

Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years, and today, our global presence extends to over 140 countries through more than 400 company-owned showrooms, distribution centers, and an extensive network of independent distributors and retailers.

Job Outline

Working as part of the Norwich showroom team, you will be responsible for actively approaching clients, assisting them, identifying requirements, and suggesting appropriate solutions from our product range to meet their needs and aspirations.

Key Skills and Responsibilities

• Greeting clients upon entry to the showroom.
• Recommending suitable product ranges based on client specifications (dimensions, budget).
• Providing detailed and accurate quotations within agreed timeframes.
• Handling payments directly from clients, including credit/debit card payments, and ensuring receipts are provided.
• Answering telephone queries and dealing with client inquiries.
• Following the agreed sales process.

Personal Attributes

• Excellent people skills.
• Smart personal appearance.
• Clear and positive communicator with good negotiation and influencing skills.
• Relevant experience with face-to-face customer sales in a similar environment or possessing the traits to fulfill this role.

Education and Qualifications

• A good level of verbal, written, and numerical literacy.
• Relevant experience in a similar environment is an advantage.

Benefits

• Competitive salary.
• Sales commission scheme.
• On-the-job and formal internal training will be provided.