IT Engineer

Core-Asset Consulting; Newcastle upon Tyne; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in Newcastle is seeking an IT Engineer for a hands-on mid/senior-level role. The successful candidate will oversee enterprise IT projects, manage multiple IT initiatives, and provide high-level support across the IT Service Desk. Ideal candidates will have extensive experience with Microsoft technologies, ITIL processes, and strong communication skills to work with diverse stakeholders. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Highly Competitive Salary

Wider Benefits Package

Qualifications

• 5+ years as a 3rd line IT Engineer or similar.
• Experience with enterprise-level IT systems and project delivery.

Responsibilities

• Lead Microsoft upgrades and installations, ensuring minimal disruption.
• Provide high-level support for complex IT issues and mentor junior staff.

Skills

Communication

Problem Solving

Analytical Skills

Tools

Microsoft Technologies

ITIL

Azure

PowerShell

Job description

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Job Description:

We have a fantastic opportunity for an IT Engineer to join the team at one of our clients based in Newcastle. This is a hands-on mid/senior-level position where the successful candidate will take ownership of various enterprise IT project deliveries.

Skills/Experience:

• Proven experience (5+ years) most likely currently in a 3rd line IT Engineer role or similar, with a strong focus on enterprise-level IT systems and project delivery.
• Solid experience with Microsoft technologies, particularly Windows operating systems and Office 365.
• Working knowledge of creating, documenting, and fulfilling IT processes, business continuity planning, and operational resilience.
• Working knowledge of ITIL processes including problem management, change control, incident management.
• Experience with AV technology, including the setup and support of meeting rooms and conferencing solutions.
• Experience with cloud infrastructure migration and management, preferably in a private cloud environment.
• Strong knowledge of IT infrastructure, networking, and hardware troubleshooting.
• Ability to manage multiple IT projects simultaneously, with a proven track record of delivering on time and within scope.
• Excellent communication skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Strong analytical and problem-solving abilities.
• Experience with other enterprise technologies such as Azure, VMware, or Hyper-V (desirable).
• Knowledge of scripting or automation tools – e.g., PowerShell (desirable).
• Self-starter with the ability to work independently and take ownership of projects.

Core Responsibilities:

• Lead the implementation of Microsoft upgrades, including Windows and Office environments, ensuring seamless transitions and minimal disruption to end users.
• Oversee the installation, configuration, and maintenance of meeting room AV technology, ensuring high-quality setup and troubleshooting support.
• Provide high-level support across the IT Service Desk, addressing complex issues and escalations, while mentoring more junior staff members.
• Troubleshoot and resolve complex IT-related problems, utilizing knowledge of enterprise systems, applications, and infrastructure.
• Collaborate with cross-functional teams to plan and execute IT solutions for new initiatives, aligning with strategic goals.
• Assist in the ongoing progression and skills transfer to the wider IT team, sharing knowledge and best practices.
• Develop and maintain documentation for IT systems, processes, and solutions, ensuring knowledge sharing across teams.
• Assist with system migration projects, including planning, execution, and post-migration support.

Benefits:

• A highly competitive salary
• Wider Benefits package

Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.

Job reference: 16092

To apply for this vacancy, applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

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Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal, and the wider financial services sector in Scotland.