Loyalty Partnerships Lead (12 month FTC)

Vodafone Group; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Join a leading technology communications company in London as part of the Consumer team, focusing on developing innovative loyalty strategies and partnerships. You'll manage key relationships and drive successful propositions, all while enjoying a hybrid work environment and extensive benefits.

Benefits

28 days holiday entitlement

Employee discounts

Pension plan

Share schemes

Qualifications

• Experience in partnership, negotiation or account management role.
• Hands-on experience of Loyalty partnerships.

Responsibilities

• Manage strategy and delivery of partnerships and rewards.
• Define the VeryMe B2B and B2C Proposition.
• Lead negotiations with major Vodafone partners.

Skills

Negotiation

Account Management

Commercial Acumen

Organizational Skills

Job description

Location: London Speechmark + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Mon to Fri

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

What you’ll do

To manage the strategy and delivery of partnerships and rewards across the full suite of Loyalty activations for Vodafone. This encompasses working across the business to define and deliver strategy for Loyalty inclusion in new propositions and launches.

• Creation and delivery of the partnerships strategy and offer roadmap; you will need to work closely with the Partnerships agency to deliver both long term strategic and short term offers. Using data and customer insight led models, maintain offer variety each month
• Define the VeryMe B2B and B2C Proposition, using Vodafone’s brand power to secure contra and merchant funded deals with Tier 1 brands; this includes leveraging Vodafone’s existing assets and customer bases.
• Lead for ongoing negotiations and management of long term major Vodafone partners with multi-year, multi-million pound agreements.
• Maximise budget to secure best ROI and best commercial terms with all partners.
• Responsible for required budget requests against business objectives and building case for requirement and delivery. Comfortable with communicating fiscal risk and recommending reasonable boundaries to ensure commercial success.
• Negotiate and manage Legal and Supply Chain process for partner and agency contracts. Maintain promotional excellence in competition law, acceptable indemnities and liabilities, Privacy and Security and consumer T&Cs

Who you are

• Experience in a partnership, negotiation or account management role
• Must be as equally skilled at Partnership negotiation as the management and delivery requirements.
• Hands on experience of Loyalty partnerships, with strong knowledge of the UK competitive marketplace
• Strong commercial acumen
• Extreme organisational skills, ability to multi-task and the ability to thrive in a fast paced environment

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

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