House Assistant

hireful; Malvern; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established educational institution is seeking a dedicated House Assistant to ensure the well-being of students during term time. This role involves a blend of administrative tasks and pastoral care, emphasizing communication and organization. The ideal candidate will have a good educational background, strong IT skills, and experience in a supportive role with teenagers. You'll work closely with the House team, ensuring a safe and nurturing environment for students. This is a fantastic opportunity to make a meaningful impact in a vibrant school community.

Benefits

Contributory pension scheme

Generous sports facility membership

Fee concessions for staff children

Free on-site parking

Cycle-to-Work scheme

Free access to Library

Personal Accident Insurance cover

Qualifications

• Experience working with teenagers and providing pastoral support.
• Ability to prioritise tasks in a fast-paced environment.

Responsibilities

• Provide pastoral care and administrative support to pupils.
• Supervise cleaning and laundry staff to maintain standards.
• Ensure smooth running of mealtimes and pupil activities.

Skills

Organisational skills

Communication skills

IT skills

Listening skills

Ability to supervise staff

Discretion

Education

Good standard of education

First Aid qualification

Job description

House Assistant

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Our client is looking to appoint to the role of a full-time, term time only House Assistant, whose role is to ensure the physical and emotional well-being of all pupils in the House, as well as their participation in School and House life. The main bulk of the work is administrative in nature, and the core purpose is the pastoral care of the pupils.

KEY DUTIES:

The Assistant must be proactive in maintaining effective channels of communication on a daily basis. This may be between the Housemistress / master, other members of the House team and other relevant persons thereby ensuring the appropriate flow of information about pupils in the House. As part of the House team, the Assistant’s duties will include, but not be limited to, the following:

• Computer-based administrative tasks to facilitate the smooth running of the House e.g. pupil registration, room plans, whereabouts forms and pupil transport arrangements for Leave Outs, Half Terms and holidays.
• Following up on pupil absences when the House is notified by colleagues
• Monitoring and replying to emails sent to the Boarding House
• The day-to-day monitoring of the health of pupils and liaison with the Medical Centre staff, as appropriate
• Undertaking administrative tasks such as Tier 4 Whereabouts, using the College’s Management Information System to register pupils, making travel arrangements for pupils, daily handover to colleagues
• Providing pastoral care for the pupils on a day-to-day basis
• Caring for any pupil confined to the house
• Proactively ensuring that mealtimes run smoothly and that pupils are well-fed and eating
• Supervising pupils to ensure that bed studies, studies, dormitories, and common rooms are kept tidy
• Helping to ensure that pupils’ appearance and standards of dress are always appropriate
• Actively ensuring that the highest standards of cleanliness and workmanship are maintained by the domestic staff both within the House and the House yard
• Supervising the cleaning and laundry staff on a daily basis and maintaining effective liaison with the Domestic Bursar
• Supervising pupils’ clothing and laundry and being actively engaged on associated domestic tasks as required
• Promptly reporting maintenance issues to Estates, using the system in place for this purpose
• Being an effective role model for pupils regarding their personal conduct and courtesy towards each other, their teachers, College employees and visitors to the House
• Assisting the Housemistress/master at social functions as required e.g. Commemoration, the Ball, visits of potential parents This will include preparation of the House prior to the event
• Prior to the final check by the Housemistress/master, closing and opening the House at the end of and beginning of Leave Outs, Half Term and Term.

Education and Qualifications:

• A good standard of education
• First Aid qualification or the desire to undertake one

Experience, knowledge and understanding:

• Ability to prioritise in a fast-paced environment
• Experience of working with teenagers and/or providing pastoral support to older children
• Ability to supervise staff
• Understanding of the importance of discretion
• Ability to work with minimum supervision

Role Related and Personal Skills

• Smart appearance and welcoming disposition
• Excellent organisational and administrative skills
• Excellent communication skills, both written and verbal
• Strong IT skills
• Excellent listening skills

General

• A flexible approach to hours and duties
• The desire to undertake further training as may be required to properly perform the duties in a changing and challenging environment
• A full driving licence and access to a car for work purposes

HOURS and BENEFITS

The House Assistants all work as a team, between them providing cover from 07:30hrs to 19:00hrs (M-F) and until 23:00 (Saturday) and 22:00 (Sunday) seven days a week on a rota basis. This role is for 34 weeks during term time, plus 3 weeks to cover extra hours at the beginnings/ends of terms and throughout the academic year, as needed. Weekend work is required. The exact hours will be discussed with the Housemaster and will be organised into a rota with the other House Assistants; the exact working hours will be discussed and agreed between the Housemaster and the House Assistant.

• Contributory pension scheme with Royal London (successful candidates will be auto enrolled after
• successfully completing 3 months service).
• Generous membership terms (family and personal) for the College Sports Facility.
• Fee concessions for staff children
• Free on-site parking
• Cycle-to-Work scheme.
• Free access to their Library.
• Personal Accident Insurance cover.

The closing date for this role will be Monday 2nd June 2025.

If you have a query regarding the application process, please contact the Human Resources team.

They reserve the right to close this vacancy early and therefore applicants are encouraged to apply sooner.

You may also have experience in the following: School House Assistant, Pastoral Support, Student Administration, Student support Admin, House Support, Program Assistant, Graduate Administrative Assistant, Department Assistant, Academic Programs Coordinator (Graduate Level), University Assistant, etc.

REF-221 479