Shop Manager

TN United Kingdom; Clydebank; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading company as a Shop Manager, where you'll lead a team to deliver exceptional service across various channels. You'll ensure a welcoming environment while driving performance through effective team management and engagement. Enjoy competitive pay, great benefits, and opportunities for career growth in a fun and inclusive workplace.

Benefits

Competitive pay plus commission

Colleague discount up to 50% off products

Free hot drinks during shifts

Paid breaks

10% of profits shared with colleagues

Health and Wellbeing App

Growing holiday entitlement

Colleague share plans

Pension scheme with employer contributions

Confidential employee assistance app

Qualifications

• Experience as a Supervisor or Line Manager in food-on-the-go or retail.

Responsibilities

• Lead the team to deliver excellent results and maintain high standards.
• Drive high performance through recruitment, training, and engagement.
• Monitor wage controls and customer service standards.

Skills

Customer Service

Team Leadership

Job description

About the role

Join us as a Shop Manager and you’ll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across various channels: in-shop, delivery, Click+Collect, and drive-thru. You will be responsible for ensuring customers have a brilliant experience whether they order in-store or online. Typical responsibilities include:

1. Lead the team to deliver excellent results and maintain high standards in the shop
2. Drive high performance through recruitment, training, development, and colleague engagement
3. Monitor wage controls, waste controls, and customer service standards
4. Participate in food preparation and serve customers
5. Ensure the shop is clean, well-stocked, and welcoming

What we can offer you

• Competitive pay plus commission
• Colleague discount up to 50% off products for you and a family member
• Free hot drinks during shifts
• Paid breaks
• Sharing 10% of profits with colleagues
• Health and Wellbeing App with Remote GP and Physiotherapy services
• Growing holiday entitlement as your career progresses
• Colleague share plans for investing and saving
• Pension scheme with employer contributions up to 7%
• Confidential employee assistance app and helpline
• Long service awards for milestones
• Discounts for shopping, leisure, and wellbeing

About you

If you have experience as a Supervisor or Line Manager, delivering excellent customer service, and have worked in food-on-the-go or retail, this role could be for you. You should support an inclusive culture, valuing diversity. If you have developed a team and support inclusivity, you’ll fit right in. Apply now and take the next step in your career!

About us

At Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone’s welcome, regardless of background, preferences, or beliefs. Learn more about us here: [link].