Front of House Team Leader

The People's Pub - Stonegate Group; Chester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading pub operator in Chester is seeking an experienced Front of House Team Leader to enhance guest experiences. The role involves leading a team, ensuring smooth operations, and fostering a welcoming atmosphere. Benefits include discounts, flexible working, and development opportunities.

Benefits

25% off food and drink

Discounts across high street retailers

VIP entry to pubs and bars

Hotel discounts

Flexible working arrangements

Corporate discount rates

Discounted dental insurance

Early access to earned wages

Award-winning development programmes

Qualifications

• Must be 18 or over due to alcohol sales.

Responsibilities

• Lead and motivate the team for exceptional guest experience.
• Maintain smooth operations and consistency.
• Create a welcoming environment for guests.

Job description

Location - City Tavern

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate, and encourage the wider team to deliver an exceptional guest experience at City Tavern.

Key Responsibilities:

1. Work alongside the management team to bring our shared vision to life.
2. Help maintain smooth operations and consistency.
3. Foster a warm and welcoming environment where guests feel comfortable and valued.

About Us

Each pub has its own story, character, and loyal locals, but they all share a welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. We serve up real value, a great atmosphere, and a pub experience worth every penny. Located in the heart of Chester and dating back to 1872, the City Tavern is a community staple, offering a homely atmosphere during the day with great value meals, traditional pub games, and sports on screens. On weekends, our DJs play hits from the 80s to today.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs.
• Stonegate Xtra Rewards – Discounts across high street retailers.
• VIP entry to our pubs and bars.
• Stonegate Hotel Discounts.
• Flexible working arrangements.
• David Lloyd Corporate Discount Rates.
• Discounted Dental Insurance.
• Wagestream – Early access to earned wages.
• Award-winning development programmes.

To be considered for the Front of House Team Leader position at City Tavern, you must be 18 or over, as the role involves the sale of alcohol.

At Stonegate Group, we are proud to be the UK’s largest operator of pubs, bars, and late-night venues. Our brands include Slug and Lettuce, Be At One, and Popworld. Find out more about a career with us at www.stonegatecareers.co.uk.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please contact City Tavern in advance so we can provide support, aids, or adaptations.

Job Reference: CC1313155CheFOHTL