Practice Receptionist

TN United Kingdom; City of Edinburgh; On-site; GBP 26,000 - 29,000; Part time

Job summary

A part-time Receptionist position is available at Lerwick Health Centre, providing essential support in a busy GP practice. The role involves handling public inquiries, managing correspondence, and requires compliance with healthcare standards. Shetland offers a unique living experience with beautiful scenery and excellent facilities.

Qualifications

• Previous experience in a GP Practice is advantageous.
• Must comply with Induction Standards and Code of Conduct.

Responsibilities

• Answering queries from the public.
• Typing letters and referrals.

Skills

Communication

Customer Service

Job description

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Practice Receptionist Lerwick Health Centre (Ref: 214495)

Substantive

Part Time 29.6 hours per week

Band 3 - Salary Range £26,869 - £28,998 per annum pro rata

Plus Distant Islands Allowance of £2,380 per annum pro rata

An opportunity has arisen for a Band 3 part-time Receptionist in the Lerwick Health Centre. The Lerwick Practice is a salaried General Practice, providing medical services to a population of approximately 8,600 patients.

In this busy and demanding post, you will find no two days the same. The Reception staff have a key role in answering queries from members of the public as well as typing letters and referrals. Previous experience of working in a GP Practice would be an advantage, but training on the job will be given. The expected working pattern will be 0830-1700 on Monday, Wednesday, Thursday, and Friday.

Rise to the challenge and enjoy the opportunity - Shetland is a wonderful place to live and work. Shetland offers low pollution, low crime, excellent schools, great leisure facilities, unique wildlife, and amazing scenery, whilst still only a short flight away from the UK mainland. To find out more about living and working in Shetland, visit the relevant website.

You will be expected to comply with the Induction Standards and Code of Conduct for Healthcare Support Workers within 3 months of starting your role. Details can be viewed on resources/hcsw-standards-and-codes/.

For an informal discussion, please contact Lisa Watt at 01595 743209 or Chris Maddison, Practice Manager, at 01595 693201.

Closing date for applications is 11/05/2025.

*This is a local advertisement; no relocation or interview expenses are provided.

Please note that this post is not eligible for sponsorship according to current guidance. It is ESSENTIAL to have the right to work in the UK without sponsorship before applying. Further information can be found here.

If you need assistance or encounter technical issues with your application, email support at support/home, including the vacancy reference number and NHS Shetland in the subject line.

Preferred candidates will need to join or update the Protecting Vulnerable Groups (PVG) Scheme prior to a formal offer.

We promote equal opportunities and welcome applications from all community sections.