On Board Standards Team Leader

TN United Kingdom; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a premier provider of catering services to the British Railway Industry as an On Board Standards Team Leader. This role offers dynamic career opportunities and numerous benefits, including substantial employee discounts, training programs, and internal growth opportunities. With a commitment to high customer service levels and a supportive workplace culture, this position is ideal for motivated individuals looking to make a difference in a fast-paced environment. Enjoy a rewarding career with access to health and wellbeing support, financial assistance, and a vibrant company culture that values diversity.

Benefits

Employee Discounts

Learn while you Earn

Internal Growth Opportunities

Health and Wellbeing Support

Financial Support

Referral Rewards

Holiday Allowance

Travel and Leisure Pass

Responsibilities

• Support Onboard Standards Manager in coaching the On Board Team.
• Ensure compliance with Health & Safety/Food Hygiene Regulations.
• Coordinate with peers within Rail Gourmet.

Job description

Social network you want to login/join with:

On Board Standards Team Leader, Manchester

Client: SSP Group

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 8c22d4a75689

Job Views: 3

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Join Rail Gourmet - Catered to You and Your Career!

Rail Gourmet UK is seeking a motivated individual to join our team as a On Board Standards Team Leader for Trans Pennine Express (TPE) at Manchester & Sheffield.

Pay Rate: £15.04 per hour.
Hours: Full Time.
Shifts: Rotational shifts between 6am and 10:30pm, including weekends.

• Applicants must be 18 years or older due to certain responsibilities within the role.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Responsibilities:

• Support Onboard Standards Manager in coaching the On Board Team to deliver high customer service levels and sales targets.
• Support staff engagement through effective people management.
• Ensure compliance with Health & Safety/Food Hygiene Regulations.
• Coordinate with peers within Rail Gourmet.

Why join as an Onboard Standards Team Leader?

At Rail Gourmet, we offer more than jobs; we provide dynamic career opportunities with numerous benefits:

• Employee Discounts: Up to 50% discount on SSP brands and franchises across the UK such as M&S, Burger King, Starbucks, Upper Crust, etc.
• Up to 75% discount during work hours on SSP brands.
• Friends and Family App: 20% discount across our Catering, Whistlestop, and Urban Express units (T&C apply).
• Learn while you Earn: Access to training, apprenticeships, and development programs.
• Internal Growth Opportunities: 70% of our Managers are promoted internally.
• Access shopping discounts, financial aid, wellbeing resources, GP appointments, and a 24/7 helpline for you and your loved ones via our app.
• Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
• Culture: Support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
• Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay, earned pay advances, and loans up to £5000.
• Referral Rewards: £400 for successful referrals.
• Holiday Allowance: 28 days pro-rata, including Bank Holidays.
• Rewards & Recognition: RG Stars, Extra Mile Vouchers, and more.
• Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.

Rail Gourmet is an equal-opportunity employer committed to recruiting and retaining talented individuals from diverse backgrounds, skills, and perspectives.