Head of Operations

HARRIS HILL; Bury St Edmunds; Hybrid; GBP 60,000; Full time

Job summary

An established charity is seeking an Interim Head of Operations to lead Facilities and IT teams during a critical period of change. This full-time role offers a competitive salary and the opportunity to make a significant impact in a values-driven environment. The successful candidate will oversee strategic plans, health and safety, and build strong relationships across departments. If you thrive in a collaborative setting and are passionate about driving improvements, this is the role for you!

Benefits

Flexible working

Impactful role in a respected organization

Qualifications

• Proven experience in senior operations or facilities roles.
• Strong knowledge of health and safety and data protection.

Responsibilities

• Lead Facilities and IT teams to deliver responsive services.
• Oversee health and safety and digital infrastructure.

Skills

Operations Leadership

Facilities Management

IT/Digital Leadership

Health and Safety Knowledge

Data Protection

Procurement

Project Management

Change Management

Influencing Skills

Collaborative Leadership

Job description

Interim Head of Operations Bury St Edmunds (mostly on-site with some hybrid working) Full-time | 6-month fixed-term contract £60,000 per annum (pro rata)

Are you an experienced operations leader who thrives in a values-driven, purpose-led environment?

Do you enjoy driving improvements across systems, facilities, and IT to ensure teams can deliver their best work?

We’re supporting a well-established charity in the East of England to recruit an Interim Head of Operations. This is a key senior leadership role, responsible for the strategic and day-to-day management of Facilities and IT teams, ensuring the organisation’s systems, sites, and environments are safe, compliant, and operating to a high standard.

What you’ll be doing:

1. Leading and supporting high-performing Facilities and IT teams to deliver excellent, responsive services across multiple sites.
2. Overseeing health and safety, digital infrastructure, data security, procurement, and contract management.
3. Developing and implementing strategic plans that support broader organisational objectives.
4. Acting as a key business partner, building strong working relationships across all departments.
5. Deputising for the Corporate Services Director on Facilities and IT matters.

What we’re looking for:

1. Proven experience at a senior level in operations, facilities, or IT/digital leadership roles.
2. A collaborative, hands-on leader with strong influencing skills and a solutions-focused mindset.
3. Sound knowledge of health and safety, data protection, procurement, and project management.
4. Experience of leading through change and delivering service improvements.
5. A values-led approach and commitment to equity, inclusion, and continuous improvement.

What’s on offer:

• A competitive salary of £54,000-£57,000 per annum (pro rata).
• Flexible, hybrid working.
• A chance to make a real impact in a respected and values-led organisation during a critical period of change.

This is a fantastic opportunity for someone who enjoys variety, strategic oversight, and operational delivery – and who wants to contribute to work that really matters.

To find out more or apply, please get in touch today.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality, and other protected characteristics.