Restaurant Performance Director (Hiring Immediately)

JR United Kingdom; Glasgow; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their vibrant team in delivering exceptional guest experiences. This role emphasizes the importance of fostering a positive work culture, coaching emerging leaders, and maintaining high operational standards. You will be responsible for managing financial aspects and making data-driven decisions to enhance restaurant performance. If you thrive in a dynamic environment and are committed to team development, this opportunity is perfect for you.

Qualifications

• Prior experience in leadership roles within the hospitality industry.
• Strong financial acumen and excellent communication skills.

Responsibilities

• Inspire the team to deliver exceptional guest experiences.
• Manage financial aspects including budgeting and inventory.
• Recruit and develop team members for ongoing success.

Skills

Leadership

Financial Acumen

Communication Skills

Team Development

Problem Solving

Job description

Job Description

Position: General Manager | Full Time

About Wagamama: Celebrating individuality and diversity for over 30 years, with more than 165 restaurants, we value personality over perfection — we call it "be you, be wagamama."

The Role: As a General Manager, you will inspire your team to deliver exceptional guest experiences, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential and ensure operational excellence.

Key Responsibilities:

• Foster a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation.
• Provide outstanding training, coaching, and mentorship to develop emerging leaders.
• Ensure exceptional guest service by maintaining high standards and empowering your team.
• Manage financial aspects including budgeting, inventory, labour, and strategic marketing, using data to inform decisions.
• Recruit, onboard, and support ongoing professional development for team members.
• Create a respectful and inclusive environment where everyone can thrive.
• Make quick, effective decisions as a proactive problem solver.

Qualifications: Prior experience in leadership roles within the hospitality industry, strong financial acumen, excellent communication skills, and a passion for team development.

Additional Information: EU work permit required.