Head of Support Services

TN United Kingdom; Poole; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the marine industry is seeking a Head of Support Services in Poole. This role is vital for ensuring compliance and efficiency within the Support Services Department, overseeing multiple departments, and managing resources and risks effectively. The ideal candidate will have significant experience in risk and safety management, a solid understanding of ISO standards, and strong leadership skills.

Benefits

Employee benefits package

Qualifications

• Significant experience in managing departments within risk, safety, security, quality or environmental management.
• Qualified in Health, Safety Management and Risk Management (IOSH and NEBOSH).

Responsibilities

• Set financial goals for the department and drive team performance.
• Manage resources and maintain compliance with statutory provisions.
• Support senior management in identifying and managing significant risks.

Skills

Management

Communication

Risk Management

Health and Safety

Collaboration

Education

Degree in Health, Safety Management or Risk Management

Tools

IT-based systems

Job description

Our client, a leading company in the marine industry, is currently seeking a Head of Support Services to join their team in Poole. This role is integral to ensuring statutory compliance, achieving high efficiency levels within the Support Services Department, and overseeing multiple departments to support the production programme. The Head of Support Services will report to the Production Director and play a key role in the management of resources, compliance, and risk across the business.

Key Responsibilities:

1. Set the financial goals for the department and drive the team to achieve them using an innovative approach
2. Manage resources in line with the business plan, forecast headcount, and balance conflicting priorities
3. Maintain the risk, health, safety, and marine strategy to ensure compliance with all statutory provisions
4. Support the business in providing the facilities, transportation, resources, and equipment needed to meet business needs
5. Work with insurers to manage employer's liability insurance, including investigating and processing claims
6. Ensure continuous improvement on all matters relating to Health, Safety, and Environmental performance
7. Support senior management in identifying, managing, measuring, monitoring, and reporting significant risks
8. Formulate good working relationships across the company and support the embedding of the Risk Framework

Job Requirements:

1. Significant experience in managing departments within risk, safety, security, quality or environmental management structures
2. Sound understanding and experience with ISO standards such as ISO 9001, 14001, 45001 within a construction or boat building company
3. PC literate with proficiency in IT-based systems
4. Qualified in Health, Safety Management and Risk Management (IOSH and NEBOSH), ideally educated to degree level
5. Approachable, methodical, self-motivated, with strong business operational focus
6. Proven management skills and ability to communicate effectively at all levels
7. Ability to multi-task and manage time effectively
8. Supportive and collaborative work environment with professional development and training opportunities
9. Employee benefits package