Head of Support Services

Matchtech Mobility; Poole; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the marine industry is seeking a Head of Support Services in Poole. This role involves ensuring compliance, managing resources, and overseeing multiple departments. The ideal candidate will have significant experience in risk and safety management, with strong leadership skills. Join a dynamic team and lead critical operations in a supportive environment.

Benefits

Professional development and training opportunities

Employee benefits package

Supportive and collaborative work environment

Qualifications

• Significant experience in managing departments within risk, safety, security, quality or environmental management.
• Qualified in Health, Safety Management and Risk Management (IOSH and NEBOSH).

Responsibilities

• Set financial goals for the department and drive the team to achieve them.
• Maintain the risk, health, safety, and marine strategy for compliance.
• Support senior management in managing and reporting significant risks.

Skills

Management Skills

Communication

Risk Management

Health and Safety

Multi-tasking

Education

Degree in Health, Safety Management

Tools

IT-based Systems

Job description

Our client, a leading company in the marine industry, is currently seeking a Head of Support Services to join their team in Poole. This role is integral to ensuring statutory compliance, achieving high efficiency levels within the Support Services Department, and overseeing multiple departments to support the production programme. The Head of Support Services will report to the Production Director and play a key role in the management of resources, compliance, and risk across the business.

Key Responsibilities:

• Set the financial goals for the department and drive the team to achieve them using an innovative approach
• Manage resources in line with the business plan, forecast headcount, and balance conflicting priorities
• Maintain the risk, health, safety, and marine strategy to ensure compliance with all statutory provisions
• Support the business in providing the facilities, transportation, resources, and equipment needed to meet business needs
• Work with insurers to manage employer's liability insurance, including investigating and processing claims
• Ensure continuous improvement on all matters relating to Health, Safety, and Environmental performance
• Support senior management in identifying, managing, measuring, monitoring, and reporting significant risks
• Formulate good working relationships across the company and support the embedding of the Risk Framework

Job Requirements:

• Significant experience in managing departments within risk, safety, security, quality or environmental management structures
• Sound understanding and experience with ISO standards such as ISO 9001, 14001, 45001 within a construction or boat building company
• PC literate with proficiency in IT-based systems
• Qualified in Health, Safety Management and Risk Management (IOSH and NEBOSH), ideally educated to degree level
• Approachable, methodical, self-motivated, with strong business operational focus
• Proven management skills and ability to communicate effectively at all levels
• Ability to multi-task and manage time effectively

Benefits:

• Opportunity to lead a critical department within a prominent marine industry company
• Supportive and collaborative work environment
• Professional development and training opportunities
• Employee benefits package

If you are a seasoned Operations Manager with a strong background in the marine or construction sector, and are looking for a new challenge in a senior management role, we would love to hear from you. Apply now to join our client's dedicated and dynamic team in Poole.