Shift Manager

TN United Kingdom; Market Harborough; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a vibrant team as a Shift Manager in a dynamic retail environment where customer satisfaction is paramount. This role is perfect for those who thrive in fast-paced settings and love to lead by example. You will motivate your team to achieve excellence while ensuring a welcoming atmosphere for customers. Enjoy competitive pay, a range of benefits including discounts and health support, and the opportunity to grow your career. If you’re passionate about delivering exceptional service and fostering an inclusive culture, this is the perfect opportunity for you.

Benefits

Colleague discount

Free hot drinks

Paid breaks

Health and Wellbeing App

Holiday entitlement

Colleague share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Qualifications

• Experience in a customer-focused environment is essential.
• Natural leadership abilities and a passion for customer service.

Responsibilities

• Inspire the team to deliver excellent results and maintain high standards.
• Lead by example and serve customers in a fast and friendly manner.
• Ensure displays are fully stocked and the shop is clean.

Skills

Team Leadership

Customer Service

Time Management

Communication

Education

High School Diploma

Job description

Social network you want to login/join with:

About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job. We serve our customers across a number of different channels: in-shop, delivery, Click+Collect, and drive-thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us—whether they order in store or online. During a typical shift, you can expect to:

1. Inspire the team to deliver excellent results and maintain high standards of the shop
2. Lead by example and serve our customers in a fast and friendly manner
3. Prepare our popular products, including making sandwiches and managing ovens
4. Ensure displays are fully stocked with a variety of options for customers
5. Keep the shop clean, tidy, and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off our products
• Free hot drinks for you to enjoy while on shift
• Paid breaks to help you recharge
• Sharing 10% of all profits with colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that increases as your career progresses
• Colleague share plans to help you invest and save for the future
• Pension scheme with contributions matched up to 7%
• Confidential employee assistance app and helpline for wellbeing support
• Long service awards celebrating key milestones
• Savings and discounts for everyday shopping, leisure, and wellbeing

About you

You’ll be reliable with natural leadership abilities and a passion for delivering exceptional customer service. You should be supportive of an inclusive culture, recognizing and valuing diversity. If you have previous team supervisory experience in a similar customer-focused environment and meet the availability requirements, we want to hear from you. Apply now!

About us

Here at Greggs, we love what we do and have fun! Our culture—how we behave and support each other—is what makes us special. Everyone’s welcome at Greggs. Regardless of background, preferences, or beliefs, we want all colleagues to feel welcome and be themselves at work. You can read more about us here.