Online Assistant

TN United Kingdom; Farnham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading retailer as an Online Assistant in Farnham, where you'll manage online customer orders and ensure high-quality service. The role involves picking orders, assisting in the warehouse, and requires attention to detail and comfort with technology. Enjoy a range of benefits including discounts, a nightshift premium, and generous holiday entitlement.

Benefits

Nightshift premium

Discount card

Free food and hot drinks

Generous holiday entitlement

Shopping discounts

Gym memberships

Pension matching

Wellbeing support

Qualifications

• Must be at least 18 years old for shifts before 6am or after 11pm.
• Passed the school leaver’s age.

Responsibilities

• Picking customer orders on the shop floor with accuracy.
• Supporting in the online warehouse with customer queries and processing orders.

Skills

Attention to Detail

Comfort with Technology

Job description

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Join Our Team as an Online Assistant!

If you love food, shopping, and fast-paced work environments, this could be the role for you! As an Online Assistant, you'll be part of a hands-on team that manages our online customer orders—from the moment they click 'buy' on our website to when their shopping arrives at their doorstep.

Your responsibilities may include:

1. Picking customer orders on the shop floor, ensuring the selection of high-quality products and accuracy.
2. Supporting in our online warehouse with customer queries, processing orders at the tills, and working with our drivers to load vans for timely deliveries.

In any role, you'll take pride in doing right by our customers and pay close attention to detail. You should also be comfortable working with new technology and staying active, including lifting and moving shopping containers up to 15kg.

We are committed to making everyone who joins us the best they can be. We strive to be a fully inclusive retailer where our customers love to shop and our colleagues love to work!

Note: If your shifts include hours before 6am or after 11pm, you must be at least 18 years old.

We hire individuals who have passed the school leaver’s age. To find out the school leaver’s age for your country, please visit:

Alongside a market-leading pay rate, we offer a range of benefits:

• Nightshift premium: an additional £2.45 per hour worked between midnight and 5am (if applicable).
• Discount card: 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, with increased discounts on specific days.
• Free food and hot drinks in all our stores.
• Generous holiday entitlement based on hours worked.
• Shopping discounts, gym memberships, restaurant offers, holidays, and retail vouchers.
• Family leave: maternity and paternity leave options.
• Pension: Sainsbury’s matches 4-7.5% of your contributions.
• Sainsbury’s share schemes: buy shares at a discount and contribute monthly from your gross salary.
• Wellbeing support: including free access to our Employee Assistance Programme.

Note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more info.

Please do not provide bank or payment details when applying. All applications should be made via the 'Apply now' button.

Created on 17/05/2025 by TN United Kingdom