Scheduler

TN United Kingdom; Lichfield; On-site; GBP 25,000 - 35,000; Full time

Job summary

Aspire Housing is seeking a dedicated individual to join their HOME in-house scheduling team. This role involves coordinating and scheduling work for colleagues while ensuring excellent customer service. Ideal candidates will have experience in building maintenance scheduling and a passion for improving customer outcomes. The position offers competitive pay, generous benefits, and opportunities for community involvement.

Benefits

22 days + bank holidays + 3 concessionary days at Christmas

Comprehensive employee assistance program

Full benefits and discounts platform

Holiday buy, tech, and annual savings schemes

2 volunteer days per year

Competitive pay rates

Generous company pension scheme

Wellbeing initiatives and health drop-ins

Option to join medical health cash plan

Enhanced maternity and paternity leave

Qualifications

• Experience scheduling work within the building maintenance industry.
• Ability to organize and prioritize workload effectively.

Responsibilities

• Provide scheduling support for in-house team and service colleagues.
• Coordinate and schedule work efficiently to meet service targets.

Skills

Customer service

Scheduling

Organizational skills

Adaptability

Job description

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It’s an exciting time at Aspire Housing, and we have an opportunity for you to join our expanding HOME in-house scheduling team.

If you have a passion for providing excellent service aligned with our People First ethos, and a right first-time attitude, Aspire is the organisation to showcase your talents.

This role supports our in-house team, surveyors, service, and trade colleagues by providing scheduling support.

By taking responsibility for customer issues, meeting service targets, and ensuring timely, customer-focused resolutions, you will efficiently coordinate and schedule work for our colleagues, delivering positive outcomes for customers.

You will need to organize and prioritize your workload to meet tight deadlines while maintaining quality and compliance.

As we continually seek smarter, simpler, and more efficient ways of working through our systems and processes, being adaptable to change, collaborating with others, and aiming to improve the lives of our diverse customers are essential qualities.

Experience scheduling work within the building maintenance industry, particularly related to maintaining and improving our 9000 homes, would be ideal.

If this sounds like you, we’d love for you to apply!

In return, we offer:

• A team dedicated to making a difference in our community, valuing equality, diversity, and inclusion.
• 22 days + bank holidays + 3 concessionary days at Christmas
• Comprehensive employee assistance program
• A full benefits and discounts platform
• Holiday buy, tech, and annual savings schemes
• 2 volunteer days per year to support the community
• Competitive pay rates
• A generous company pension scheme and life insurance up to 3 times salary for active members
• Wellbeing initiatives, health drop-ins, and safety provisions at work
• Option to join the medical health cash plan
• Enhanced maternity and paternity leave
• Service-related awards
• Cycle-to-work scheme

Closing date: 2nd June 2025

Interview date: 9th June 2025

This post is subject to a satisfactory Basic DBS check.