Senior Compliance Monitoring Manager

Paragon Banking Group PLC; Metropolitan Borough of Solihull; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An award-winning UK bank is seeking an experienced Compliance Monitoring professional to join their team. This role offers a unique opportunity to lead compliance efforts, ensuring adherence to regulatory standards while fostering a collaborative and inclusive work environment. You will be responsible for developing and managing a risk-based compliance monitoring plan, producing insightful reports, and inspiring your team to excel. With a strong commitment to employee wellbeing and professional growth, this innovative firm provides a supportive atmosphere for you to thrive. Join a company that values diversity and is dedicated to helping you reach your potential.

Benefits

Generous Holiday Allowance

Share Save Scheme

Profit Related Pay

Pension Plan

Family Friendly policies

Employee Discounts

Volunteering Day

Life Assurance and Personal Accident Cover

Flexible working options

Access to wellbeing resources

Qualifications

• Minimum five years experience in a compliance role with team management.
• Experience in a regulated environment with compliance monitoring.

Responsibilities

• Delivering a risk-based Compliance Monitoring plan tailored to customers.
• Managing compliance monitoring activities to adhere to regulations.

Skills

Compliance Monitoring

Risk-based decision making

Team Leadership

Effective Communication

Regulatory Knowledge

Education

Relevant industry qualifications (e.g., ICA GRC Diploma)

Job description

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About The Role

A Platinum Investors in People employer and an award-winning UK bank, focused on growth. Our customers include savers and businesses across the UK and, working together, we use our specialist expertise to help them achieve their ambitions and build a sustainable future. If you're an experienced Compliance Monitoring professional looking for an opportunity to grow in a friendly environment, we're looking for you!

We're flexible, inclusive, committed to your wellbeing and passionate about you reaching your potential. Let's grow together ...

What you'll be doing

1. Delivering a risk-based Compliance Monitoring plan, tailored to Paragon's customers and products
2. Managing delivery of the annual Compliance Monitoring plan, ensuring timely delivery of compliance monitoring activities to ensure we adhere to regulatory and internal policy
3. Undertaking and managing the team in the completion of compliance monitoring activities to ensure adherence with regulations, Group/ Bank/ Company policy and the internal control framework
4. Producing timely management reports, identifying areas of non-compliance with internal policy, regulatory requirements and the internal control framework
5. Reviewing, monitoring and tracking actions from reports completed by external auditors, ensuring a timely and satisfactory closure is achieved and evidenced by audit trail
6. Demonstrating experience and understanding of the FCA Handbook, specifically PRIN, SYSC, COCON, CONC, COBS, BCOBS, MCOB, DISP and SUP in addition to the Payment Services Regulations (PSR), with the ability to apply this knowledge to day-to-day decision making
7. Cultivating and developing an enthusiastic and engaging team, encouraging open dialogue with all colleagues to engender trust and drive continuous improvement.
8. Managing conflict when it arises, demonstrating pragmatism and an in-depth understanding of the areas of concern
9. Demonstrating creative thinking, challenging existing processes and proposing new ways of working to maximise efficiency. Adding value by tailoring Compliance Monitoring activities to a variety of challenges as they arise and encouraging team members to do the same
10. Reviewing and challenging existing reporting mechanisms and formats to ensure that Compliance Monitoring reporting is engaging, visual and clearly directs the recipient to the key areas of concern or interest.
11. Adopting an open-minded approach to problem solving, seeking pragmatic and cost-effective solutions to business and regulatory issues. Ensure that the team measure and monitor the performance of those solutions, allowing for swift identification of ongoing and repeat issues
12. Developing a constructive and collaborative relationship with business areas
13. Representing Compliance Monitoring at stakeholder and client facing meetings

About You

What you'll bring to the team

Key Skills

1. Demonstrate previous management experience of working in a Compliance Monitoring team in a regulated environment
2. Be able to effectively adapt communication styles to provide pragmatic feedback and guidance both verbally and in written reports
3. Engaging team leadership, inspiring reports to produce high quality, value-adding outputs
4. Demonstrate risk-based decision making, and the ability to influence key stakeholders to reduce regulatory and conduct risks
5. Be confident to manage own workload and deliverables, ensuring high standards of quality and monitoring
6. Interpret regulatory developments and apply them to Paragon's Group's activities.

Qualifications and Experience

1. Minimum five years experience working in a compliance role and experience of managing team performance.
2. One or more relevant industry qualifications such as the International Compliance Association (ICA) GRC Diploma, preferred

About Us

Even if you don't meet all the criteria, we encourage you to apply. At Paragon, we value diversity and we're excited to hear from passionate individuals like you! If you're ready to contribute to the team, please apply.

Working hours

37.5 hours per week - whilst our standard hours are Monday to Friday, 8.30am to 5.00pm (one hour for lunch) we encourage flexible working and your preferred options will be considered, including in relation to hybrid working.

Inclusion
As a Disability Confident Employer, we want to ensure that our vacancies are accessible for everyone. If you have a disability, long term health condition or are neurodiverse and need us to adjust our recruitment process please get in touch with our recruitment team.

What can we offer you?

1. Generous Holiday Allowance: Starting from 25 days and climbing to 30, you also get to enjoy a day off for your birthday, Christmas Eve, and New Year's Eve. You can also buy or sell up to a week's leave
2. Share Save Scheme: Annually, you have the opportunity to buy shares in Paragon at a discounted rate
3. Profit Related Pay: We share some of our annual profit with our eligible employees
4. Pension Plan: We contribute up to 10% of your annual salary towards your pension
5. Family Friendly policies: We offer enhanced parental pay and paid time off for fertility treatment
6. Employee Discounts: Enjoy exclusive discounts on entertainment, travel, shopping, motoring and more
7. Volunteering Day: Contribute to causes you care about with one volunteering day per year
8. Life Assurance and Personal Accident Cover

Be flexible

We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home.

Be yourself

As an equal opportunities employer, we welcome diversity and care about inclusion. That's why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience, and ideas to build a more equal, diverse, and inclusive business.

Be heard

We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.

Be well

We will give you access to a range of tools and resources to support your wellbeing. This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of wellbeing services.

Be better

We want you to reach your potential and, as a Platinum Investors in People employer, we'll encourage you to learn and develop by building a personalised development plan together with your manager.