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Our client, based in Ipswich, is one of the UK's largest multi-service businesses, recently winning multiple awards for their excellent work across various sectors.
This is a key role providing People Advisory support across the group, working with and supporting Operational Managers based throughout the UK from the Ipswich Head Office. If you have a passion for delivering excellent service, enjoy problem-solving, and want to work in a fast-paced People Team, then get in touch today.
Benefits on offer include: 25 days holiday plus bank holidays, hybrid working, company sick pay, annual leave purchase scheme, high street discount scheme, career development and support for qualifications, and much more.
Main Activities and Responsibilities:
- Support, advise, coach, and deliver a range of HR casework including disciplinary, performance, TUPE, reorganization, redundancy, and absence management up to and including dismissal and appeals.
- Manage safeguarding investigation processes and attend Local Authority Designated Officer (LADO) strategy meetings when required.
- Provide advice to managers and colleagues regarding policies and processes across multiple terms and conditions within the group.
- Coach line managers across the UK on employee relations matters, liaising with trade unions when necessary.
- Proactively manage absence cases with line managers to reduce absence percentages.
- Provide procedural and policy advice and information to all colleagues and line managers.
- Work closely with People Business Partners to enhance People Processes.
- Attend formal meetings and prepare necessary letters and documentation as required.
- Provide People Team updates, insights, and data for monthly Operational Managers meetings.
- Identify training needs and deliver training sessions to line managers on HR casework.
- Regularly review and update People Team policies and procedures in line with legislative changes, best practices, and company updates.
- Manage HR systems, ensuring they are current with company changes and generate relevant statistics.
The People Advisor will have:
- Experience handling a broad range of HR casework at this level.
- Experience using HR systems and Microsoft Office.
- Up-to-date knowledge of employment legislation and HR best practices.
- Ability to interpret policies, procedures, and relevant legislation.
- Effective communication skills with internal and external stakeholders at various levels.
- Capability to handle queries from internal and external sources effectively.
- Excellent written and verbal communication skills with a professional and sensitive approach.
- Highly organized with the ability to prioritize workload effectively.
- CIPD qualification at level 5 or above is preferred.