Resilience Business Support Officer

TN United Kingdom; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity for a Resilience Business Support Officer in Manchester. You will support emergency planning and response services, contributing to a dynamic environment. The role includes administrative support, managing records, and coordinating multi-agency efforts.

Benefits

Competitive package

Casual car user allowance

Qualifications

• Experience in civil contingencies is advantageous.
• Flexibility to work on a 365/24/7 on-call rota.

Responsibilities

• Provide administrative support to senior officials.
• Coordinate diaries and organize meetings up to Board level.
• Support emergency preparedness and response programs.

Skills

Communication

Relationship Management

Data Management

Job description

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Resilience Business Support Officer, Manchester

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Client:

GMCA

Location:

Manchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

236d0dcf443b

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

Contract: Permanent

Your role:

An exciting opportunity has arisen to work on urban resilience in Greater Manchester, a city-region recognized by the United Nations as a global leader in resilience. As a Business Support Officer, you will support emergency planning, response, and resilience services for Greater Manchester Councils. You will operate within the Greater Manchester Resilience Unit, a shared service established to deliver civil contingencies expertise.

This position offers a hybrid working model across two sites: GMP HQ in Newton Heath and Manchester City Centre. You will work closely with the Greater Manchester Chief Resilience Officer to provide high-quality business support and administration, contributing to a dynamic, fast-paced service environment.

The role involves working within a multi-agency framework with civil contingencies activities coordinated through the Greater Manchester Resilience Forum, involving over 80 organizations involved in emergency planning and response.

You will join the team during a pivotal time as Greater Manchester’s Councils implement resilience strategies following recent devolution agreements, national resilience strategies, and frameworks.

About you:

You should enjoy working under pressure, managing conflicting priorities during crises. Experience in civil contingencies is not essential but understanding emergency management and response is advantageous.

You will:

• Provide administrative support to senior officials, including handling confidential information.
• Manage filing, record keeping, and office IT systems, supporting service delivery through research and data management.
• Coordinate diaries, organize meetings up to Board level, and take minutes/action notes.
• Demonstrate excellent communication and relationship management skills with diverse stakeholders.
• Support the development and delivery of emergency preparedness and response programs across Greater Manchester.
• Participate in multi-agency efforts to enhance emergency response and recovery arrangements.

Mandatory requirements:

• Flexibility to work on a 365/24/7 on-call rota for emergencies.
• Successful police security clearance through Greater Manchester Police.
• Full driving license and access to a vehicle for business use, with casual car user allowance.
• Willingness to travel across and outside Greater Manchester as needed.

About us:

The Greater Manchester Combined Authority (GMCA) includes key regional functions and service providers. We value diversity and aim to reflect our communities. We encourage applications from all qualified individuals, with support available for reasonable adjustments.

Learn more about working with us at: https://www.greatermanchester-ca.gov.uk/

Our offer:

We provide a competitive package. Find out more at: Greater Manchester - Home | greater.jobs

Mandatory Information:

Artificial Intelligence (AI): We embrace AI to enhance operations but value human talent. Please complete your application personally and carefully follow all instructions. Relying heavily on AI may lead to rejection, unless used as a reasonable adjustment with an explanation.

Privacy Notice: Employees on redeployment registers are prioritized for vacancies. You must prove your right to work in the UK. This role is part of GMCA’s hybrid working scheme, combining office and remote work based on business needs.