Senior Sales Consultant

KAO; Portsmouth; On-site; GBP 1,000; Part time

Job summary

A leading company in luxury retail is seeking a Senior Sales Consultant for their Portsmouth store. This part-time role involves overseeing sales operations, motivating the team, and providing exceptional customer service. Ideal candidates will have retail supervisory experience and a passion for luxury products.

Benefits

50% staff discount on Molton Brown products

22 days holiday plus Bank Holidays

Quarterly store bonus scheme up to 0.35% of retail sales

Quarterly product allocation of up to 5 Molton Brown items

Healthcare Plan

Wellbeing Support

Recognition Awards

Company Pension Scheme

Qualifications

• Minimum of 2 years of retail experience, including supervisory roles.
• Excellent communication skills to influence and motivate a team.
• High personal grooming standards and passion for luxury.

Responsibilities

• Oversee the running of the sales floor and assist in driving sales.
• Provide detailed product knowledge and ensure team readiness.
• Assist with stock management, cleaning, and replenishment tasks.

Skills

Communication

Leadership

Coaching

Motivation

Job description

The Opportunity

We are looking for an experienced Senior Sales Consultant to help lead the team at our Portsmouth Store on a part-time (15 hour) basis.

As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, coaching, and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Additionally, you will assist the team with store-related tasks, including stock management, cleaning, and replenishment.

What we are looking for

The ideal candidate will have a minimum of 2 years of retail experience, including supervisory roles. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. You will maintain high personal grooming standards, have a passion for luxury, and champion our brand values. Flexibility in working arrangements to meet business needs is essential.

What we can offer you

• An hourly rate of £13.60
• A 50% staff discount on Molton Brown products
• 22 days holiday plus Bank Holidays
• A day off for your birthday
• A quarterly store bonus scheme up to 0.35% of retail sales if targets are met
• Quarterly product allocation of up to 5 Molton Brown items
• Discounts and cashback offers from high street retailers
• Enhanced family leave
• Healthcare Plan
• Wellbeing Support
• Recognition Awards
• Season Ticket Loans / Cycle To Work Scheme
• Opportunities for ongoing development and skill enhancement
• A company culture where your voice is valued
• Company Pension Scheme
• Additional learning and development opportunities across brands

Molton Brown is part of Kao, founded in Japan in 1887. Kao is committed to making a positive difference with high-quality products and services to create a Kirei Life—a beautiful life that respects the needs of consumers, customers, and the planet. Our philosophy, the Kao Way, guides us to act with integrity, drive innovation, and foster trust and respect.

Our Work Ethic: Recognized among the World's Most Ethical Companies for 19 consecutive years, we are a purpose-driven organization with strong values. We prioritize quality and environmental care in our products. At Kao, every employee can shape their career and contribute actively. We collaborate to achieve shared goals and deliver the best for our customers.

Hiring Philosophy: We embrace diversity and individual personalities, believing it makes us stronger. We welcome applications from all backgrounds.

Learn More: If you feel as unique as our products and want to discover why 33,000 people worldwide chose a career with us, visit https://www.kao.com/emea/en/ or review our privacy policy at https://www.kao.com/emea/en/privacy/.